Account Executive
RELX INC
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team
Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.
About the Role
The Account Executive role plays a key part in LexisNexis Risk Solutions’ client retention strategy by interfacing regularly with clients at all levels of seniority across multiple locations within assigned regions. The Account Executive is a trusted member of the team and expected to make independent decisions, exercise sound judgement and discretion with respect to their allocated Book of Business. The Account Executive is responsible for all aspects of sales renewals. The AE is knowledgeable of customer contracts, commitments and product usage, as well as possessing the ability to impact our business by retaining and where possible, expanding relationships within assigned accounts. Attention to detail, a can-do attitude, ownership of the entire renewal process, coordination with geographically dispersed internal and external stakeholders as well as a confident telephone manner are crucial elements for success in this role.
Responsibilities
+ Partner with internal parties to provide support on integrated solutions
+ Provide necessary inputs to the sales forecasts and sales pipeline by accurately, qualifying and recording upsell opportunities.
+ Identify, progress and close upsell/cross-sell opportunities within assigned accounts
+ Create and maintain pipeline of integrated solutions with assigned accounts
+ Ensure that end users are effectively on boarded
+ Liaise with clients to promote usage of subscriptions
+ Liaise with clients to provide end to end post-sales support
+ Proactively assesses, clarifies, and validates customer needs on an ongoing basis
+ Meets assigned targets for sales renewals
+ Provide client training and coordinate support responses to client queries
Requirements
+ Detail orientated
+ Confident Telephone Manner
+ Understanding of sales and relationship management processes
+ Demonstrable ability to meet targets
+ Excellent Organisational skills, management of workload and the ability to effectively multi-task
+ Excellent problem-solving skills
+ Flexible and adaptable to ensure achievement of objectives within changing environment
Learn more about the LexisNexis Risk team and how we work here
We are looking to fill this role as soon as possible – apply now to be considered.
Thank you for your interest.
RELX is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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