As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
Being number one means WM invests in our Sales teams' success by providing access to state-of-the-art systems and processes, industry-leading services and the best leadership in the business. Our exceptional sales professionals help deliver satisfaction to our clients throughout North America. If you are passionate about helping others and seeking challenging and interesting employment, apply today!
I. Job Summary
The Account Executive I is responsible for proactive maintenance and revenue growth of current Waste Management customers within a book of business, ensuring that all assigned customers have signed service agreements, in initial term and on file. We need someone who is driven, competitive, a problem-solver and someone open to coaching.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform all essential duties confidently. Additional minor duties may be assigned as needed.
Monthly sales quotas for new and lose business. Increase account penetration with strategic product sales Initiate business-to-business sales relationships. Communicate proactively with all customers quarterly, to strengthen and expand relationships Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills Update and renew customer service agreements Resolve service escalations within the defined territory Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions Communicate rates, fees and service strategies with conviction Understand and use customer incentives and concessions within appropriate profit targets and level of authority Establish and maintain a high level of customer satisfaction Communicate and collaborate with the Inside Sales Manager to resolve customer issues Align WM products and services with customer needs Engage additional Waste Management business opportunities - referring internally as appropriate Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools) Propose customer solutions that are compliant with appropriate local, state and federal regulationsIII. Supervisory Responsibilities
This job requires no supervisory duties
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in US.
A. Education and Experience
Education: High School Diploma or GED (accredited).
Experience: Three years of relevant work experience in non-consumer based industry sales (in addition to education requirement).
Preferred experience: At least two years of experience in account management, inside sales, and customer resolution.
B. Certificates, Licenses, Registrations or Other Requirements
None required
C. Other Knowledge, Skills or Abilities
Successful relationship building - external and internal Confident and professional communications Sound decision making Strategic thinking Computer hardware and software proficiency Consistent goal and target attainment Strong problem resolution Complete product and service knowledge Time management Professional and ethical behaviorV. Work Environment
Listed below are the key environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is an office setting and/or landfill/outdoor.
The expected base pay range for this on-site role is $21.79 - 29.96. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for monthly commission.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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