The Account Executive marshals WTW resources to provide coordinated service and placement to meet the client’s insurance and risk management needs. Because of the Account Executive’s strong connection to the client’s business and fundamental understanding of its industry, this relationship is a business partnership with client decision makers. Through their understanding of the business, the Account Executive identifies cross selling opportunities and maximizes the profitability of the account.

The Role

Develop and strengthen client relationships. Identify, engage and integrate delivery of all WTW internal resources to deliver on the client experience. Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice and industry groups. Recommend appropriate solutions throughout the policy term (including acquisition due diligence). Build and develop market relationships in collaboration with broking and sales. Increase (maximize) the profitability of the client account & drive retention of that business. Actively expand existing client relationships and participate in new business prospecting.  Engage with sales and broking to understand marketplace changes. Design, prepare, negotiate and deliver fee/compensation agreements to clients. Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules. Ensure Group policy requirements (legal, regulatory & compliance) are met Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice and industry groups to develop and deliver renewal to clients. To maintain their competitive advantage, the account executive must always be up-to-date on the products or services offered by the company. This includes participating in internal training and keeping abreast of industry innovations.

The Requirements

7+ years of insurance experience in a client-facing role required Property & Casualty insurance knowledge/experience required Relationship Management skills; able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution Negotiation skills: Ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals. Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace Knowledge of commercial insurance renewal end to end process steps and owners Ability to persuade customers, present attractive proposals and negotiate terms that benefit both the company and the customer Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations Basic MS Office skills and familiarity with other relevant online tools.

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