**DESCRIPTION** We are looking for a talented **Account Management Specialist – Senior** to join our team specialising in **Sales** for **Powergen Projects** in **Wellingborough, Northamptonshire, United Kingdom** **In this role, you will make an impact in the following ways:** + Building strong, relationships with designated accounts by understanding their needs, concerns, and objectives. + Developing comprehensive account plans and strategies to achieve client objectives and maximize value for both the client and the company. + Serve as the primary point of contact for clients, addressing inquiries, providing updates, and ensuring clear and effective communication throughout the engagement. + Proactively identifying and addressing client issues, concerns, or challenges to ensure prompt resolution and maintain client satisfaction. + Identifying opportunities to expand the scope of services or products offered to clients and effectively cross-selling or upselling additional offerings. + Managing contract negotiations, renewals, and amendments in collaboration with internal stakeholders and legal teams. + Working to increase revenue from existing clients by identifying opportunities for upselling, cross-selling, and expansion, and accurately forecasting revenue projections. + Collaborating with internal teams such as sales, marketing, product development, and customer support to ensure alignment on client needs and objectives. + Monitoring client satisfaction levels, gathering feedback, and taking proactive measures to ensure high levels of client retention and loyalty. **RESPONSIBILITIES** **To be successful in this role you will need the following:** + Technical and Commercial Skills: A solid technical background combined with strong commercial skills will enable you to understand and meet customer needs effectively. + Language Proficiency: Proficient English is essential, and knowledge of additional languages, especially French, will be a significant advantage in communicating with diverse clients. + Strategic Pricing and Account Planning: The ability to develop pricing strategies and execute account plans by aligning with key stakeholders and tracking progress against targets is crucial. + Adaptability and Communication: Explaining complex technical information in a way that is understandable and useful to various audiences, and developing account strategies that balance customer requirements with business capabilities, will be key to your success. **QUALIFICATIONS** **Education/ Experience** + College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required. + This position may require licensing for compliance with export controls or sanctions regulations. + Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred. **Job** Sales **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2403690 **Relocation Package** No