Account Manager, Area Sales Office - India (Mumbai based)
Hilton
An Account Manager, Area Sales Office \(ASO\) will manage and grow the highest value and largest potential sports accounts for ASO \- India\. The role will be based in Mumbai and will look after these sports accounts on a local, national, international and global basis, where relevant\. You will be accountable for the performance of selected sports accounts on a local, national, and global basis\. You will create and communicate the sports account strategies to drive increased market share and demonstrate value to both internal and external customers\.
+ Develop strategy and direction for the sports account base in line with the company’s revenue strategies
+ Accountable for the delivery of the strategy and activities of their sports account base
+ Total account management focus, quickly identifying which segments of the sports business have the most opportunity to drive share
+ Identify and evaluate new sports business opportunities within current account base
+ Execute strategic sports development plans and supports communications of key messages internally and externally
+ Develop strong relationships with key hotels that receive business from the sports portfolio and understanding the hotels’ individual strategy
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
Planning Activities
+ Develop key sports account management which increases Hilton’s market power and matches the way sports customers choose to buy
+ Develop the right account plans and strategies, focusing on shifting unfair share
+ Develop plans to implement long\-term goals for the sports business that are the basis for short\-term goals and annual operational planning
+ Determine the segments within the sports accounts that provide the greater opportunities
+ Develop powerful personal relationships with decision makers and influencers within the top producing sports accounts
+ Actively seek out new sources of business from existing / new sports accounts
+ Build, implement and communicate the sports account strategies, and deliver the expected targets
+ Accurately identify the level of influence and decision\-making power of contacts in the customer organisation and use these to secure business
+ Accountable for communicating the sports strategy, ADP, and activities on a quarterly basis, along with relevant issues, opportunities, and successes
+ Develop Hilton best practice to ensure accurate and up\-to\-date customer account information is kept
Organising Activities
+ Execute sports account development plans and support communication of key messages internally and externally
+ Implement plans to ensure overall strategic direction of the sports account base and support Hilton’s revenue strategies
+ Plan and direct assignment of tasks, ensuring optimum effectiveness and use of resources
+ Organise quarterly business reviews with key sports accounts and discuss performance and corrective actions where needed
+ Network with sub sports account handlers and global leads where relevant
Directing Activities
+ Develop appropriate sports objectives and direct activities towards their achievement
+ Provide accurate management reports to review sports account performance and communicate future plans accordingly
+ Implement sports account specific marketing initiatives to help drive the business
+ Agree marketing activity to underpin the sports account strategies and deliver increase market share
+ Assess actual performance versus the target to ensure success and takes corrective actions where necessary
+ Monitor and review the impact of marketing initiatives on the sports account strategy
+ Execute organisational directives and encourage achievement of goals through motivation, communication, and leadership
**WHY YOU’LL BE A GREAT FIT**
You have these minimum qualifications:
+ BA / BS / bachelor’s degree
+ 2 to 5 years of experience, preferably in above property set up
+ Significant work experience in customer\-facing, revenue\-generating roles, including management experience
+ Excellent communication skills: presentations, written and public speaking
+ Ability to direct collaboration among cross\-functional teams, including external resources
+ Ability to analyse departmental financial data in order to make strategic and tactical decisions
+ Lead by example to resolve conflicts, introduce change and ensure collaboration among others
+ Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information
+ Ability to take initiative to identify, prioritise and implement and adjust actions required to achieve functional goals
+ Strong problem\-solving skills, including ability to address any issues in collaboration with others, identify and prevent potential problems
+ Proven understanding of client’s business, including business plans, competitive environment and distribution channels, and product financials
+ Extensive understanding of local market and industry in order to make recommendations on how to achieve the targets
+ Good understanding of sales process, tools, measurements, and systems
+ Understanding of competition and marketing strategies
+ Strong in account management and budget development
+ Strong persuading and influencing skills
+ Ability to work independently with minimal control and direction
+ Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions
+ Take calculated risks to achieve results in consultation with immediate supervisor and other relevant team members
+ Good relationship management skills and present the appropriate professional image to customers and external contacts
+ Ability to handle more than one task / situation at a time
+ Experience working in multi\-cultural or international settings
+ Fluency in spoken and written English
+ Flexibility to travel as required
It would be useful if you have:
+ Advanced degree preferred
+ Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles
+ In\-depth knowledge of business sector
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!
**Job:** _Sales_
**Title:** _Account Manager, Area Sales Office \- India \(Mumbai based\)_
**Location:** _null_
**Requisition ID:** _APA014K9_
**EOE/AA/Disabled/Veterans**
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