Gurgaon, IND
12 hours ago
Account Manager, Area Sales Office - India (Mumbai based)
An Account Manager, Area Sales Office \(ASO\) will manage and grow the highest value and largest potential sports accounts for ASO \- India\. The role will be based in Mumbai and will look after these sports accounts on a local, national, international and global basis, where relevant\. You will be accountable for the performance of selected sports accounts on a local, national, and global basis\. You will create and communicate the sports account strategies to drive increased market share and demonstrate value to both internal and external customers\. + Develop strategy and direction for the sports account base in line with the company’s revenue strategies + Accountable for the delivery of the strategy and activities of their sports account base + Total account management focus, quickly identifying which segments of the sports business have the most opportunity to drive share + Identify and evaluate new sports business opportunities within current account base + Execute strategic sports development plans and supports communications of key messages internally and externally + Develop strong relationships with key hotels that receive business from the sports portfolio and understanding the hotels’ individual strategy **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. Planning Activities + Develop key sports account management which increases Hilton’s market power and matches the way sports customers choose to buy + Develop the right account plans and strategies, focusing on shifting unfair share + Develop plans to implement long\-term goals for the sports business that are the basis for short\-term goals and annual operational planning + Determine the segments within the sports accounts that provide the greater opportunities + Develop powerful personal relationships with decision makers and influencers within the top producing sports accounts + Actively seek out new sources of business from existing / new sports accounts + Build, implement and communicate the sports account strategies, and deliver the expected targets + Accurately identify the level of influence and decision\-making power of contacts in the customer organisation and use these to secure business + Accountable for communicating the sports strategy, ADP, and activities on a quarterly basis, along with relevant issues, opportunities, and successes + Develop Hilton best practice to ensure accurate and up\-to\-date customer account information is kept Organising Activities + Execute sports account development plans and support communication of key messages internally and externally + Implement plans to ensure overall strategic direction of the sports account base and support Hilton’s revenue strategies + Plan and direct assignment of tasks, ensuring optimum effectiveness and use of resources + Organise quarterly business reviews with key sports accounts and discuss performance and corrective actions where needed + Network with sub sports account handlers and global leads where relevant Directing Activities + Develop appropriate sports objectives and direct activities towards their achievement + Provide accurate management reports to review sports account performance and communicate future plans accordingly + Implement sports account specific marketing initiatives to help drive the business + Agree marketing activity to underpin the sports account strategies and deliver increase market share + Assess actual performance versus the target to ensure success and takes corrective actions where necessary + Monitor and review the impact of marketing initiatives on the sports account strategy + Execute organisational directives and encourage achievement of goals through motivation, communication, and leadership **WHY YOU’LL BE A GREAT FIT** You have these minimum qualifications: + BA / BS / bachelor’s degree + 2 to 5 years of experience, preferably in above property set up + Significant work experience in customer\-facing, revenue\-generating roles, including management experience + Excellent communication skills: presentations, written and public speaking + Ability to direct collaboration among cross\-functional teams, including external resources + Ability to analyse departmental financial data in order to make strategic and tactical decisions + Lead by example to resolve conflicts, introduce change and ensure collaboration among others + Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information + Ability to take initiative to identify, prioritise and implement and adjust actions required to achieve functional goals + Strong problem\-solving skills, including ability to address any issues in collaboration with others, identify and prevent potential problems + Proven understanding of client’s business, including business plans, competitive environment and distribution channels, and product financials + Extensive understanding of local market and industry in order to make recommendations on how to achieve the targets + Good understanding of sales process, tools, measurements, and systems + Understanding of competition and marketing strategies + Strong in account management and budget development + Strong persuading and influencing skills + Ability to work independently with minimal control and direction + Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions + Take calculated risks to achieve results in consultation with immediate supervisor and other relevant team members + Good relationship management skills and present the appropriate professional image to customers and external contacts + Ability to handle more than one task / situation at a time + Experience working in multi\-cultural or international settings + Fluency in spoken and written English + Flexibility to travel as required It would be useful if you have: + Advanced degree preferred + Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles + In\-depth knowledge of business sector **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\! **Job:** _Sales_ **Title:** _Account Manager, Area Sales Office \- India \(Mumbai based\)_ **Location:** _null_ **Requisition ID:** _APA014K9_ **EOE/AA/Disabled/Veterans**
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