Job Title: Account Manager, B&C, P&B

City, Country: Shanghai, China

Hybrid/Remote/On Site: Hybrid

 

China market of personal care is going through the transformation that local brands are thriving while confronting impact of imported product via cross-border e-commerce. Challenging market environment and customers in dynamic are the new normal. PC has comprehensive product portfolio and strong brand image to improve brands’ competitiveness with professionalism and sustainable business development. 

Within this dynamic and complex environment, the Account Manager needs to deliver incremental growth and profitability via strong customer network and good understanding of the customers with effective communication and driving collaboration internally.

 

DEI Statement

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. 

 

Your key responsibilities

Achieve substantial sales and profitability growth both with existing and new product portfolio.Collaborate in the regional implementation of regional strategy as well as customer segmentation and contribute to the global sales budget and GPx target.Manage customer development planClosely collaborate with regional technical services and headquarter to ensure seamless customer support and internal info flow of opportunities and actionsManage effectively customers sales, projects and relationship to achieve the desired result within the budgeted costLead negotiation of pricing agreements in accordance with company guideline.Deliver convincing product and concept presentation to customersManage and resolve customer complaints and ensure prompt resolution in line with the agreed service levelLiaise closely with regional commercial manager to define pricing and forecast accurately.Develop opportunity mapping at customers and take actions to increase profitability and/or share.Collaborate with regional commercial manager to ensure supply and resolve issues.

 

We bring

A dynamic team of expert communicators with a drive put dsm-firmenich internally and externally on the map and elevate the reputation.An opportunity to tell a great and inspiring story of change, transformation and progress A flexible work environment that can provide growth and career opportunities An eagerness to be one team and learn from each other to bring progress to life and create a better future;A drive to live up to and role model our new values “shape the future”, “own the outcome”, “be a force for good” A culture that prioritizes safety and well-being, both physically and mentally

You bring

Bachelor’s Degree and Above or equivalent experience in chemistry fields5+ years experience in sales and/or marketingKnow-how on industry and markets, in-depth know-how about products and/or applicationsunderstanding of needs and attitudes of customers, good understanding of trade patterns and requirements.Knowledge of and experience in other relevant disciplinesBalance of commercial and technical know-how, skills and experienceExcellent communication and social skillsProfessional selling skills, good Chinese and English communication skills

 

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage  the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.  

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. 

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

 

About DSM-Firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

 

Agency statement

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.