Culver City, California, USA
46 days ago
Account Manager, UberEats - LA County
**About the Role** As an Account Management you will be the main responsible for driving Uber Eats and our partners' growth while excelling on delivering value to our customers. This is a great opportunity to demonstrate your advanced **Upselling, Target Achievements and Negotiating Skills.** In addition to **Portfolio Management**, **Executional Excellence**, **Planning & Organization**, **Customer Centricity** and **Data Analysis** in order to improve, grow and expand the performance of the Restaurant Partners in Uber Eats. If you are a hard-worker, smart, have a great attitude and passionate about food and Uber please apply. \> Smart, driven, hard-working, solutions oriented, great attitude. **What the Candidate Will Need / Bonus Points** \-\-\-\- What the Candidate Will Do ---- - Portfolio Growth - Drive merchant revenue and value on Uber Eats through deepening our partnerships with them, leveraging UberEats tools such as marketing and product adoption, as well as new and innovative initiatives. - Connect - Engage directly and through your team with local restaurants and influencers, and understand which brands are key for us to unlock. Staying informed on restaurant trends is key to success in this role. - Influence - Work cross-functionally with our Sales, Product, Operations and Analytics teams to improve the Restaurant partner's experience and achieve revenue targets. - Strategize - Work with senior leadership across the Sales and Ops org to devise and execute on the overall strategy for retaining and growing our SMB restaurant partner base. - Analyze & Experiment - Analyze the key metrics of our partners' business to understand the drivers of growth and expansion. Develop and speak to models that evaluate the economic and strategic costs and benefits of various retention and growth initiatives programs and experiments. - Diversity, Equality & Inclusion - Contribute to a culture that is committed to growing and empowering a more inclusive and diverse team environment. - Develop standard work methods and frameworks for management of key accounts in the most effective way and looking expand volume and profitability of accounts - Achieve and consistently exceed monthly goals (financial and qualitative). - Act as an ambassador of Uber Eats mission, brand, and product and being a problem solver for our partners and our team. - Think creatively to make Uber Eats the platform of choice to every restaurant partner! - A driven edge and the ability to thrive in a fast-paced team environment - Resourcefulness, go-getter attitude- Uber is committed to constant improvement. You're excited to help build a product with value - Help us identify and build best practices - Develop long-term relationships with key in-region partners - Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings - Achieving observable results and continuos improvements despite challenges and setbacks. Taking great care of the work ensuring all aspects of work are completed accurately and on time. \-\-\-\- Basic Qualifications ---- - 4+ years of proven experience working as an Account Manager and leading directly Key Accounts or Third party relationships. - Proven experience in **Upselling, Achieving Targets and Negotiating Deals.** - Proficiency in Data Analysis, Google Sheets, Salesforce and Problem Solving. - Multi-tasking and high tolerance to an ever changing environment. - Eye for business and financial understanding of commercial business models. - Demonstration of achievement in partner management and consistently exceeding critical metrics, revenue targets, and company goals. - Excellent communication and social skills, with the ability to persuasively communicate recommendations and efficiently champion customer needs. - Outstanding work ethic and attention to detail. - Willingness to roll up your sleeves, and get in the weeds with our highest value partners - Excellent communication and sales skills. - Strong critical thinking ability. - Smart, driven, hard-working, solutions oriented, great attitude. \-\-\-\- Preferred Qualifications ---- **Strong Upselling, Target Achievements and Negotiating Skills.** In addition to **Portfolio Management**, **Executional Excellence**, **Planning & Organization**, **Customer Centricity,** **Data Analysis** and **strong professional traits**. Smart, driven, hard-working, solutions oriented, great attitude. For Culver City, CA-based roles: The base salary range for this role is USD$79,000 per year - USD$88,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits). Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A). Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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