Schaumburg, IL, USA
794 days ago
Account Manager (44757-6)
1.Develops and refines market position through effective communication with both external and internal customers. Develops and implements account strategies based on market conditions and requirements. Pursues new opportunities both within existing and new lines of business.

Provides networking opportunities to ensure company meets or exceeds customer expectations while achieving Company goals and objectives.

2.Provides sales service for its product lines by creating and presenting product technical information to current and potential customers, coordinating customer project needs, providing product delivery information, addressing specification questions and engineering issues to achieve the design wins necessary to increase opportunities and maintain good customer relationships. Develops innovative resolutions to problems. Adapts quickly to multiple clients’ needs and responds rapidly to client demands and questions.

3. Collaborates with design engineers, technical service, manufacturing activities as well as distributors to ensure timely response to assigned customer program needs. Written and verbal communication with individuals in these functions is the primary means to fulfill this responsibility. Provides thorough follow-up to issues, action items and discussion points.

4. Provides monthly reports, sales forecasts, customer correspondence, and issues quotes to customers regarding pricing, quantity, product availability based on manufacturing plans for US and overseas subsidiaries.

5. Report to management on all customer activities and related visits/communications to assure its team is fully aware of the customer’s most current needs and requirements.

6. Develops and maintains relationships among Global counterparts to increase the its business by daily e-mail and daily/weekly (as necessary) phone conversations to share market information. Responsible to complete visit reports to properly report customer activities.

7. Responsible for the achievement of goals forth in the “Commitment Sheets” and the creation of related action plans to meet the stated goals and sales commitments.

8. Performs other related duties and projects as assigned by management.
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