Account Manager – Geelong, VIC
Location: Geelong, VIC
Company: BGIS
Employment Type: Full-Time, Permanent
Additional: On-site Parking, Supportive Team, Opportunities for Growth

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Account Manager to lead a critical Public Private Partnership (PPP) contract at the Geelong Convention and Event Centre (GCEC). Reporting directly to the State Director, you will provide strategic leadership and direction across all facets of contract delivery including operational performance, customer engagement, and commercial outcomes.

You’ll work collaboratively with client and internal teams to deliver contractual KPIs, drive operational excellence, and foster a strong, safety-first culture. This site features on-site parking, a supportive team environment, and opportunities for professional growth and development.

The ideal candidate will be a proactive, commercially astute leader who thrives in a dynamic environment and is passionate about building lasting client relationships.

Key Responsibilities

Lead and develop the account team with a strong focus on safety, performance and customer excellence Ensure contractual KPI obligations, financial targets and compliance requirements are consistently met Build and sustain strong stakeholder relationships with the client, suppliers and key partners Drive continuous improvement across service delivery, financial forecasting, and asset lifecycle planning Oversee subcontractor performance and ensure alignment with BGIS’ HSEQ standards and business systems Deliver strategic leadership in asset management, lifecycle planning, and sustainability initiatives Provide thought leadership to optimise FM service delivery and client satisfaction

Education, Experience & Skills

Essential:

Proven leadership experience in Facilities Management, Property or Project Services environments Strong commercial and financial acumen, including budgeting and forecasting Demonstrated client relationship and contract management expertise Knowledge of FM legislation, WHS standards, and Quality/Environmental systems Strong IT literacy including Microsoft Office Suite and CMMS Formal tertiary qualification in Property, Business, Commerce or similar discipline

Desirable:

Facilities or Project Management certifications (e.g., TAFE or Property Council programs) OHS and environmental training Experience in high-profile or PPP-managed environments Background in managing integrated services or complex asset portfolios

Workplace Flexibility

To support your growth, this position will initially be based on-site at Geelong Convention and Event Centre (GCEC). After an initial period of performance onboarding, there may be an opportunity for a flexible hybrid working arrangement.

Why Join BGIS?

Key Benefits Include:
✔ Diverse Facilities Management Experience
✔ Comprehensive Training Programs
✔ Supportive Team Environment
✔ Reward & Recognition
✔ Engagement Opportunities (CSR, community, social events)
✔ Diversity & Inclusion (Work180’s Most Improved Company for Gender Diversity – 2024)
✔ Community Engagement (2 paid volunteer days per year)
✔ Industry Recognition (9 prestigious industry awards – 2023)
✔ Ranked 3rd – 2024 AFR BOSS Best Places to Work

BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Defence, Healthcare, Government, Higher Education, and Utilities.

How to Apply

If you are a proactive, skilled, and engaging Account Manager looking to join a forward-thinking company, we would love to hear from you!

BGIS is an equal opportunity employer and encourages applications from all backgrounds.

Eligibility

To be successful in the role, applicants must have full working rights in Australia.

Apply Now

Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at https://apac.bgis.com