Account Manager
Lubrizol
Summary of the Role:
The Account Manager for Beauty and Home Care is tasked to accelerate the sales growth in South China through in-depth understanding of the market, building relationship and understanding the unmet needs of the customers, is responsible for the development of new commercial opportunities with strategic accounts and/or distributors in the assigned territory. This role is pivotal in expanding our market presence in strategic accounts and achieving our strategic growth targets.
Responsibilities:
Establish and maintain strong relationship with existing customers and prospecting new accounts to develop joint project and generate sales to deliver company objectives. Own and support strategic accounts while being accountable for driving sustainable top-line revenue and profitable growth. Coordinate resources across marketing, product, technical, and operational organizations to ensure best-in-class solution and service to fulfill customers’ needs and completion of customer projects. Actively promote the Lubrizol Beauty and Home care portfolio via face-to-face meetings, virtual calls, seminars, and tradeshows Stay informed about industry trends, competitor activities, and regulatory changes to anticipate customer and market needs while providing strategic insights to the management team Collect and analyze domestic brands’ financial viability, engagement & relationship potential, market position & competitive edge, strategic alignment, innovation & adaptability to select potential winners to collaborate. Record generated opportunities in CRM, ensuring pipeline is consistently updated and accurate Oversee order processes and manage demand forecasts, ensuring accuracy and timely execution. Manage customer complaints and supply chain related issues effectively to ensure satisfaction and operational efficiency. Manage and work well with distributors to achieve strategic growth targets.REQUIRMENTS – EDUCATION, EXPERIENCE, SKILLS:
Bachelor’s Degree and above in Biology, Chemistry or related discipline. Minimum 8 years of sales experience. Proven track record of successfully strategic account management and achieving sales targets, preferably in personal care industry. Excellent communication, negotiation, presentation, and interpersonal skills. Strong problem-solving, analytical, and negotiating abilities. Ability to analyze market trends & dynamic and develop effective account plan. Possess a passion for sales profession with a ‘can-do’ attitude, goal orientated mindset. Self-motivated, proactive, positive, mature team player, able to work independently. Customer focused with strong willingness to go the extra mile. Fluent in English Solid experience with CRM software and MS Office.
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