About the role:
Working in Ecolab’s Healthcare division and based in Melbourne, we are seeking a highly motivated Account Manager to join our high-growth, innovation, and market leading business unit covering Victoria. We provide service, equipment and consumable solutions across a wide variety of healthcare areas including Infection Control, Endoscopy, Central Sterilising and Operating Theatres.
Liaising closely with our clients, you will be the subject matter expert supporting our CSSD related products.
In this position, you will be directly responsible for retaining and growing accounts.
Key responsibilities will include:
Manage customer base and build relationships through professional demeanour, strong interpersonal skills and product knowledge
Introduce new product offerings to existing customers
Partner with customers to implement best practice processes
Provide outstanding customer service, educate customers on ways to improve their patient outcomes and be relied upon as a specialist
Apply training to service and trouble-shoot related equipment
Demonstrate the use/application of our products in customer facilities
Travel within Victoria and Tasmania, including the occasional overnight stay.
By nature, you will ideally demonstrate:
Exceptional communication and interpersonal skills to build, maintain and retain relationships
Excellent presentation and negotiation capabilities
A positive and enthusiastic approach to solving challenges to exceed client expectations
Be a self-starter with a positive desire to succeed
Ability to work cross functionally across a diverse company
Technically, you will preferably have the following:
Proven background in Account Management
Ability to work at all levels
Experience working within the Healthcare industry with a strong understanding of the Medical Devices market, along with prior CSSD experience is preferred
A full unrestricted driver’s license
The role offers a high degree of autonomy and will suit a professional, well organised self-starter.
About Ecolab:
Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.
Life at ECOLAB:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.
We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.
Some of the benefits you could enjoy:
Flexible Working Arrangements
Health and Well-being Subsidy of $250 per year
Purchased Additional Annual Leave option and MY Days bonus leave program
Rewarding Bonus and Incentive programs
Attractive Staff Product Discounts
Access to the Ecolab holiday house in Lake Taupo NZ
Employee Stock Purchase Plan
How to apply:
Click APPLY to submit your application.
The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
Get social with us:
If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
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Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.