GumGum is a contextual-first, global digital advertising platform that uses advanced AI  technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. 

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit

The Account Manager is a critical role within the Customer Success department that partners directly with Sales to best service our advertising agency partners and execute on a variety of campaigns to meet client targets. The Account Manager is ultimately responsible for ensuring that all aspects of campaign performance are exceeding expectations while simultaneously updating, educating and building relationships with advertising clients.

Additionally, the Account Manager helps facilitate the management of all aspects of the campaign internally via the Campaign Manager, who works with our design team, the advertising operations team and Engineering team to expertly set up each campaign according to key performance indicators.

Note: This position offers the opportunity for remote work or 'work from home' as there isn't a nearby office. However, GumGum is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following: client interaction, team interaction, timezone, etc.

#li-remote

What You'll Achieve

Take ownership of GumGum's renewal business, ensuring exceptional end-to-end client experiences. Build and maintain strategic, long-term relationships with key clients. Identify and drive incremental growth opportunities within existing campaigns. Present campaign performance, provide optimization insights, and lead strategic account growth initiatives. Collaborate with Sales to secure revenue for future campaigns using client pipeline knowledge and campaign success. Research client activities outside GumGum and proactively strategize opportunities for alignment. Lead the Quarterly Business Review (QBR) process for key accounts and prepare client-facing presentations. Coordinate with internal teams and Campaign Managers to implement, manage, and optimize sold campaigns. Drive pod meetings with clear agendas and actionable goals for team alignment. Monitor daily performance against KPIs and suggest campaign optimizations to ensure goals are met. Provide feedback to enhance client servicing and operational excellence.

Skills You'll Bring

BA/BS in Business (Advertising/Marketing) or equivalent experience, with 1–2+ years in digital media (Account Management/Media Planning). Strong attention to detail with excellent written and verbal communication. Proficiency in PowerPoint, Excel, and Word. Advanced understanding of advertising metrics and ability to interpret and explain performance to clients. Familiarity with tools like DoubleClick, Sizmek, MOAT, Integral Ad Science, Salesforce, JIRA, and similar platforms. Knowledge of online advertising terms, concepts, and revenue models. Manage diverse client needs with a focus on exceptional customer service. Diplomatically balance internal and external stakeholder relationships to meet client expectations. Navigate high-pressure environments to meet deadlines and deliver results. Self-motivated team player with a growth mindset. Organized, proactive, and takes initiative to exceed client expectations. Open to feedback and committed to continuous improvement.

What We Offer

At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from ($56,000 - $68,000) annually.  The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at .

Awards

Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9 Ad Exchanger Programmatic Power Player 2022 and 2021 CTO  Hero Award of OTT.X 2023 Digiday Media Awards Europe finalist 2022 and 2021 Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. - Phil Schraeder, CEO

Learn more about our DEIB programming at gumgum.com/deib

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