JOB SUMMARY: Seeks new business sales opportunities for GSF co-packing products to meet established marketing goals. Responsible for managing customer relations to ensure high quality customer service, rapid problem response and resolution, proper understanding and use of GSF products. Assists other departments as necessary to ensure positive customer experiences. Plans and executes sales plans in accordance with GSF sales strategies.
ResponsibilitiesESSENTIAL FUNCTIONS:
Make sales presentations to customers and GSF sales management.Proactively manage sales budgets and make recommendations for volume corrections when necessary.Develop detailed sales plans, forecasts and reports.Analyze customer service-related problems where appropriate and generate possible solutions.Resolve customer complaints effectively and efficiently.Communicate and coordinate effectively with customers and sales management verbally and in writing.Lead informative customer tours of the GSF facilities. QualificationsMINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification: Bachelor’s degree in business administration, commerce, or a related field from an accredited college or university.
Experience: Minimum 3-years’ experience in sales, customer service, project management or another comparable role.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
Sales territory or region.Sales targeting, prospecting and account development.Motivation, management and development of direct reports.Customer service concepts and techniques.Order management, delivery management and sales development tracking concepts and techniques.Industry practices, competition and products.Competitive landscape and competitive activity within accounts.National foodservice chain accounts and network.Financial and accounting concepts.GSF products and manufacturing processes and practices.New customer product standards and requirements.Food safety, storage, and shipment of food products.Distribution concepts and techniques.Product liability, government food safety guidelines, and customs regulations.Quality assurance techniques and applications.PC word processing and spreadsheet software applications.
Skills and Ability to:
Effectively communicate verbally and in writing.Make sales presentations to customers and GSF sales management.Proactively manage sales budgets and make recommendations for volume corrections when necessary.Develop detailed sales plans, forecasts and reports.Analyze customer service-related problems where appropriate and generate possible solutions.Resolve customer complaints effectively and efficiently.Communicate and coordinate effectively with customers and sales management verbally and in writing.Demonstrate maturity, strong presentation, poise, and enthusiasm.Work within a flexible schedule.Lead informative customer tours of the GSF facilities.Prepare a variety of comprehensive administrative and technical documents.Interact effectively with customers at all organizational levels.Work effectively in a general business environment with a focus on high levels of quality and customer service.Work independently.Frequent travel via automobile or airplane throughout the United StatesMake rational decisions in support of, and consistent with, company policies and procedures.Develop long-term relationships with customers.Relocate to another location if/when assigned by GSF management.Act in accordance with GSF’s Values and Creed
PERFORMANCE CATEGORIES:
Productivity and quality standards: budgeted and projected sales revenue goals.Productivity and quality standards: attainment of assigned profitability goals.Productivity and quality standards: customer service / satisfaction.Productivity and quality standards: site visits.Productivity and quality standards: responsiveness and reliability.Productivity and quality standards: accuracy, timeliness, thoroughness.Communication.Budget and cost containment.Professional attitude and demeanor.Customer and vendor relations.Reasonable and predictable attendance.Project and assignment standards.Teamwork within the department and across departments. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
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