Company overview:

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

As an Account Manager, you will manage the entire sales process, focusing on targeting large health systems across North America. Your primary responsibilities include engaging with hospitals and health systems, navigating complex, multi-department sales cycles, and consistently meeting sales quota and pipeline generation targets. This position is based full-time at our Wilmington, MA headquarters.

Prospect into large health systems, primarily hospitals, via outbound efforts, including telephone, email, web, and in-person meetings to educate and drive prospects through the sales process.

Build and maintain relationships across multiple departments and stakeholders within health systems.

Lead full sales cycles, from prospecting to close, with a focus on 6-9 month timelines.

Develop and execute sales strategies, ensuring proper pipeline management and accurate forecasting.

Collaborate consistently with the Marketing Development Representative (MDR) team to prospect into strategic accounts.

Conduct sales presentations with key decision-makers and stakeholders.

Maintain an up-to-date Salesforce CRM, ensuring all pipeline activities, forecasts, and prospect details are accurate.

Consistently achieve or exceed quarterly and annual revenue targets.

Work proactively to train yourself on company offerings and processes, leveraging cross-departmental collaboration with minimal formal onboarding.

Provide feedback to marketing, sales, and management to improve strategies and outcomes.

Proven experience working with large health systems, primarily hospitals, in a sales capacity.

Demonstrated success in managing 6-9 month sales cycles involving multiple stakeholders and departments.

Exceptional organizational skills and the ability to independently navigate complex sales environments.

Proficiency in Salesforce CRM is a must, and familiarity with Force Management sales methodologies is a plus.

Experience in pipeline generation and collaboration with MDR teams.

Strong ability to forecast accurately and consistently meet pipeline generation goals.

Excellent verbal and written communication skills.

Typically requires a minimum of 5 years of related experience 

Bachelor’s degree or equivalent experience preferred.

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.