Join our amazing Sales Team based out of our Luton location!

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This territory covers areas such as Welwyn Garden City, St Albans, Welham Green, Potters Bar, Boreham Wood & Watford!

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DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to beThe Logistics Company of the Worldwe engage in a number of initiatives such as – Go Teach, Go Green and Go Help.

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Here at DHL Express UK, we are an employer of choice, a recognised Top Employer and specialists in providingExcellence, Simply Delivered.

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Certified International Specialists

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From Operations to Sales, Customer Services and Corporate Functions our mission remains the same, to provideExcellence. Simply Deliveredto achieve this our Certified International Specialist programme builds a common culture and provides the specialised knowledge our employees need to do their job competently and confidently.

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Our Values

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Our values and culture at DHL Express UK are an extremely important aspect of our business. We embody our culture in three core attributes;

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· Head: Being Results Orientated & Leveraging Strengths

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· Heart: Providing Purpose & Having and Creating Trust

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· Guts: Being Positive about Challenge, Uncertainty and Change & Focussing on Clear Priorities

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Do you want to be part of a company that connects millions of people worldwide? Do you havethe drive to make a difference? Click Apply Now!

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\n\nTasks and Responsibilities\n

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To be a successful Account Manager you will be required to manage and develop a portfolio of prospects and existing customers through building strong relationships to ensure needs are not only met but recognised. You will be expected to exploit all new opportunities from existing and potential customers to ensure a maximum penetration of DHL in assigned territory to achieve individual sales targets while meeting key customer needs.

\n\nDevelop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximise growth of existing customers to achieve the individual sales (volume and profitability) targets\nManage all customer-related information by communication to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory information\nManage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognised and met\nEstablish customer agreements and ensure and that pricing guidelines are always applied and profitability targets for customers are met\nEnsure that customer’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place\nDevelop and implement an approach to secure competitors and prospects business in the shortest time possible\nEstablish Prospects pipeline to support this approach and target them accordingly\nExploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration of DHL in assigned territory\nMonitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk\nTake appropriate corrective action internally and/or with the customer\nPromote DHL brand image and values through own appearance and behaviour so that it reflects DHL high standards and develops customers’ relationship\n\n

\nOur Promise to You - Benefits\n\n\nCompetitive salary\nEligibility to participate in performance related bonus schemes\nGenerous holiday entitlement increasing with years completed service\nCompany pension scheme with excellent contribution rates\nLife Assurance\nEnhanced maternity pay\nGenerous company sick pay\nA competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more\nDiscounted Health Assessments\nAccess to professional employee assistance, wellbeing programme and qualified mental health first aiders\nExcellent training and development opportunities with a strong focus on internal promotion\n\n

Your Profile - Skillsets and Attributes

\n\nExcellent Planning and Organising\nExcellent communication skills both verbal and written\nStrong customer orientation and business acumen\nConfidence to hunt and bring on new business\nCross Border Thinking with the ability tobuild and maintain relationships both new and existing\n1-2 years Account Management experience\nExperience in a face to face field sales position\nExperience in the international or domestic logistics industry is desirable\n\n

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What’s Next?

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· Apply now and upload your CV online.

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· If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.

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· Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.

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Privacy Notice

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DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.