Account Manager
Publicis Groupe
**Overview**
**KEY RESPONSIBILITIES**
**Leadership:**
+ Build positive and collaborative relationships both within the direct team and across the wider business
+ Build productive relationships with external partners inc. suppliers & partner agencies
+ Inspire, motivate and mentor broader teams to get to business oriented and creativce content and social solutions on client briefs
+ Positively and proactively support on new business and pitch opportunities
+ Responsible for the line management, development and overall quality and delivery of work by the broader Chemistry team, along with the Chemistry Business Head
+ Skilfully manage up to Sr Teams, seeking support and advice
**Clients:**
+ Nurture and impact influential senior client relationships through effective communication and by taking the time to understand their working styles
+ Demonstrate a deep understanding of our clients’ business and brand
+ Direct effective client meetings, setting the agenda, tone and desired outcome
+ Utilise data from internal and client surveys to strengthen client relationships and inform healthy challenge to get to the best outcome for our clients
+ Proactively reach out to clients with new or interesting information and ideas
**Culture:**
+ Lead from the front, role modelling our agency values and contributing to our culture
+ Play a leading role in cultivating a collaborative, insightful and social first culture within the agency
+ Champion a feedback culture within the team by creating opportunities for two-way feedback
+ Seek inventive solutions to problems with a focus on doing the right thing (asking for support if needed)
+ Develop proactive ideas and initiatives for clients and the agency
**Commercial:**
+ Identify opportunities to deliver incremental and profitable growth for the agency
+ Contribute to accurate scoping and costing of social projects
+ Accountable for frictionless financial process with accurate and timely billings and expenses
+ Ensure accurate and consistent weekly completion of timesheets for themselves and for their team
+ Demonstrate excellent time management skills to work effectively and efficiently across multiple projects
**KEY REQUIREMENTS**
+ A diploma/Bachelor's degree in Marketing/Advertising/Communications
+ Strong project management skills and keen understanding of creative development process and budget control
+ Minimum 4 years of relevant experience in managing campaigns in an integrated agency environment handling B2B marketing/branding
+ Proven track record in growing accounts, winning new business/pitches
+ Strong understanding of how mobile is affecting the retail space and overall consumer journey
+ Experience in consumer electronics/FMCG/IT retail projects is preferred
+ Demonstrated proficiency in written and verbal communications skills in English
+ Dedication to clients and team colleagues
+ Ability to produce under pressure and management of timelines and production
+ Experience working in an integrated agency environment
**Responsibilities**
+ Partnership with existing clients and extension of client base to agreed Client Partnering strategy
+ Best in class client relationship building, proactive, ‘can do’ attitude and seamless implementation
+ Take responsibility for development, delivery and evaluation of projects working in conjunction with all functions
+ Establish alternatives for brand/marketing communication and advertising strategy
+ Drive the development of new marketing communication and advertising strategy for products and programmes as well as the creation of new alternative offline revenue streams
+ Regularly assessing performance of existing programs/solutions and finding new methods for increasing yield
+ Liaising with product marketing teams to identify marketing opportunities
+ Working with creative to create marketing strategy roadmap for brands that meets new revenue targets
+ Developing successful market proposition, pricing and go-to-market strategies for these new commercial products/program
+ Creating all relevant go-to-market collateral and communication programs to support new product/program launches
+ Responsibility for key process improvement projects as agreed with Account Director (e.g. Creative briefing process, financial tracking etc)
+ Ensure account and project management are continually aligned
+ Provide timely and consistent communication to account director and team about project status, profitability and people
+ Develop strong relationships with all other parts of the business and raise profile within the agency
+ Provide team with broader industry knowledge and specialism
+ Collaborative partnerships with Project management team
+ Identify continuously client’s needs and establish/present initial strategy alternatives accordingly
+ Carry out shared values faithfully and play as a role model for junior members
+ Present clear instructions, guidelines and prompt review to junior members
+ Develop new clients and competition PT; support to create opportunity for competition PT
+ In-charge of financial performance (P&L target) management; in charge of managing client’s billing and profit targets, and closely observe client’s financial security and report results
+ Active participation in monthly team finance meetings in partnership with budget controller
**Qualifications**
+ A diploma/Bachelor's degree in Marketing/Advertising/Communications
+ Strong project management skills and keen understanding of creative development process and budget control
+ Minimum 4 years of relevant experience in managing campaigns in an integrated agency environment handling B2B marketing/branding
+ Proven track record in growing accounts, winning new business/pitches
+ Strong understanding of how mobile is affecting the retail space and overall consumer journey
+ Experience in consumer electronics/FMCG/IT retail projects is preferred
+ Demonstrated proficiency in written and verbal communications skills in English
+ Dedication to clients and team colleagues
+ Ability to produce under pressure and management of timelines and production
+ Experience working in an integrated agency environment
**Additional information**
+ Generous leave entitlements, including birthday leave, rest day and family care leave.
+ Office closure for World Mental Health Day 10th October.
+ Additional Company closure for all 4 major festive Celebrations
+ Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
+ Life and personal accident insurance and group hospitalization and surgery.
+ A hybrid working schedule and with Friday disconnects.
+ Rest Relax & Recharge - office closure last week of December every year.
+ Phone Allowance
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