**Company description** _At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways._ _We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media._ _Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands._ _Digitas. Experience the power of connection._ **Our Commitment** Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. **Overview** We’re hiring for an experienced Account Manager. You will play a crucial role in acting as a key point of contact for our UK clients and becoming the fountain of knowledge on their brands. You’ll be responsible for managing a high volume of work across WebOps and creative localisations, directly supporting our mission to provide a fully integrated, market-leading service for our clients. If this interests you, please keep reading below for more information 👇 **Responsibilities** **What you’ll be doing** + Be a key player within the team, responsible for the day-to-day management of the account – from trafficking work to running status meetings. + Oversee delivery of a high volume of tickets in JIRA, working with the Junior Project Manager and your Account Director. + Own several core client relationships – you are your client's trusted ‘go-to’ person, understanding their expectations and ensuring we match and often surpass these. + Coach and nurture the Junior Project Manager, supporting them to be their best selves. + Have a thirst to learn your clients’ business and understand and contribute positively to their success. + Contribute ideas for optimizing processes and tools across the team to improve efficiency. + Be the advocate for building better Connected Experiences, both internally and with the client. **Qualifications** **Skills we’re looking for** + A strong and experienced Account Manager looking to step up in the next 12 months. + The ability and willingness to work to project processes, procedures, and standards. + Impeccable attention to detail. + Proven ability to build strong relationships with clients and across multiple departments. + Curiosity about your clients, the sector, and the agency – always eager to learn. + A team player who loves collaborating to achieve the best results. + Strong desire and ability to add value beyond delivering tasks – through communication optimization or improved ways of working. **Additional information** **Digitas** has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; • **WORK YOUR WORLD** opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. • **REFLECTION DAYS** - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. • **HELP@HAND BENEFITS 24/7** helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. • F **AMILY FRIENDLY POLICIES** We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. • **HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF** You are entitled to an additional day off for your birthday. • **AGENCY DISCOUNTS** , onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man” _Full details of our benefits will be shared when you join us!_ Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page (https://www.publicisgroupeuk.com/careers/) which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).