Account Manager
KUKA Robotics
Responsibilities Make an impact Represents the company’s products and services and provides sales support in response to end-customer and system integrator pre-sales inquiries within a defined geographic sales territory. Assesses and qualifies robot applications and systems solutions on KUKA robots per customer requirements and specification. Manages accounts and develops new accounts to generate growth in sales, profitability, market share, and customer satisfaction. Provides limited post-sales project coordination with operations and customer services. The incumbent will work out of a home office and travel the geographic territory supporting both existing and new customers. Application Requirements What you need to succeed Develops and maintains long-term business relationships between KUKA Robotics and headquarters operations, end-user customers, their supplier base, system partners and integrators. Sells robots, robot-related options (hardware/software/ mechanical components) and robot spare parts and related services (training, engineering support, on-site support, etc.). Develops business plans and identify potential new accounts/customers. Performs on-site visits at existing and potential customer headquarters and plants. Develops entire proposal package, including application concepts, project quotes, budgets, payback analysis, timing and change requirements, if required, in collaboration with inside sales and other resources. Reviews purchase orders for accuracy and supporting documentation. Monitors the competition’s products and services and notifies management of benchmarks. Travels as needed to customer sites as well as to KUKA headquarters in Shelby Township, Michigan, and Augsburg/Germany.
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