Job details

Country

Canada

State / Region / Province

Ontario

Work Location

Toronto

Domain

Global Markets

Interest Group

Infosys Limited

Skills

Domain|Sales|Sales Execution

Company

ITL Canada

Requisition ID

129575BR

Job description

Infosys is hiring for an Associate Manager of Client Services in our CMT Practice to be located in Toronto, Canada.

The Associate Manager Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services/Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Role Description:Client relationship management and business development: lead client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with all delivery team members involved to ensure fulfillment of all commitments to the clientAccount planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.Required Qualifications:Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experienceSignificant business development and project management experienceExperience in the Consumer/Retail/PG industry/vertical is a plus.Track record of interacting and building relationships with CXO level client contactsHands-on experience with proposal creation and leading proposal presentationsStrong leadership, interpersonal, communication and presentation skillsWide variety of IT and business consulting engagement experienceCandidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Preferred Qualifications:Knowledge of industry specific go-to-market solutionsGood understanding of industry specific business issues and driversGlobal Delivery Model experienceExperience handling large multi-location consulting engagement teamsTrack record as an Account Manager in a rapidly growing client relationshipAbout Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in handling the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver outstanding levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability