WHAT WE NEED

Join Franciscan Health as a Account Manager Epic Connect! We are seeking a driven and skilled individual for this role with strong Epic experience and Cloud background to work in the Healthcare space.
 

WHAT YOU WILL DO

Build and execute EPIC connect strategies and plans with customers

Manage customer executive relationships through business reviews, strategic escalations, and administration of customer contracts

Provide direction for other members of the Account Team to develop a deep understanding of their EPIC business and technical objectives

Set priorities for FAIS to contribute to the customer's success in those areas.

Plan the delivery of services to achieve success criteria for top priority solutions and workloads

Provide direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads

Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities

WHAT IT TAKES TO SUCCEED

Bachelor’s degree in Engineering, IT, Business, or related field required; Master’s degree preferred

3 years prior experience in solution delivery, business management, customer-facing consulting, or portfolio management experience or equivalent experience required, 4 years preferred

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.