Remote, AZ, USA
60 days ago
Account Manager - Financial Negotiator
Job Description: Credit Negotiators will work in a fast paced, performance-based environment. We are looking for high-energy, individuals to join our growing Credit Negotiator Account Management team. As a Credit Negotiator you will be responsible for calling creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no cold calling! You work as the middleman, responsible for negotiating our existing clients accounts, acting more as a Liaison. Negotiators will be responsible for prioritizing day to day tasks to maximize production. We are seeking goal driven, competitive and self-motivated team members who want to work as a consultant within the financial services industry. Perks: + Competitive base wage + uncapped commission! + 40-hour work week, great work-life balance + Remote + Weekly, monthly incentives and contests + No weekends + Casual, fun work environment Duties: + Negotiating the designated minimum settlements + Proper calculation of settlement payments + Developing an expansive network of creditor contacts to aid in settlement + Actively working settlements and execute orders using the company's central database + Making outbound and answering inbound calls between clients and creditors + Responsible for overcoming objections when needed + Works from the established Negotiations queue to settle client debts + Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP's) + Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates + Provide customers with accurate information regarding their financial analysis + Maintaining a consultative relationship with the customer throughout the process Qualifications: + Bachelor's degree or equivalent preferred, not required + Ability to successfully multi-task, work in fast-paced environment and manage accounts + Must be computer literate with the ability to input and retrieve data from CRM systems + Ability to write professional and informative email correspondence + Establish and maintain strong working relationships with internal and external clientele + Must be proficient in Microsoft Word, Excel and Outlook + Proven track record of maintaining, prospecting, and developing an account base
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