Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company, to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for an Account Representative, EAP (Hybrid - McLean, VA) to join our growing team.

Job Summary:

Provide administrative and organizational support to the Account Management team in projects and activities. Ability to act as the customer liaison within the organization, responding to customer needs/inquiries and ensuring contractual and administrative obligations are met. Responds to customer requests, coordinating trainings and health fairs for the EAP Book of Business and proactively outreaching to customers to provide communication and promotional materials.

Job Responsibilities:

Provides support to the Account Management team. Coordinates trainings and health fairs. Ordering and shipping marketing materials. Monthly and quarterly tip sheet customization and distribution. Entering employee counts into data management system. RFP assembly. Respond to customer requests as needed. Serves as interface with Kepro corporate departments, e.g., IT, Purchasing, Facilities. Participates in mandatory trainings, takes minutes for associated meetings Proofread reports. Support to office management. Assists in special projects as assigned.

The above list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.