Scope: Supporting the sales team with account planning, identifying potential customer requirements and progression through to opportunity creation via strong discovery techniques. To work beyond single product discussions to architect solutions based upon customer requirements. Support sales with demonstrating to the customer how the technical solution will provide business value with positive outcomes.  Ability to communicate functionality and lead discovery discussions with customers in technical roles. Ability to shift from functionality level and articulate high-level business value benefits when meeting executive/c-suite level customers.

Responsibilities

The Account Software Engineer is responsible for defining, developing and supporting the sales process for technology solutions with account teams. Responsible for technical consulting work with customers in selling and supporting Oracle core technology software. Provides technical support in sales presentations, product demonstrations, and customer education/training.

You will support the Oracle Sales Rep for a set of industry aligned customers, covering both pre-sale and post-sale activities. You will need to build relationships, drive advocacy, educate and discover via workshops. The ultimate priority is to discover opportunities that can leverage Oracle Technology across hybrid cloud and on premises environments. The focus is on the right solution for the customer and to deliver business value.

Where required, provide technical account management and continuous engagement to technical contacts within the customer. Project manage and plan customer workshops, product demonstrations and Proof of Concepts to help customers understand product functionality to maximise use of their Oracle investment.  Act as the Oracle Technology Software Trusted Advisor for the customer.

Job Summary

Customer aligned, this role is responsible for the adoption, usage and expansion of Oracle core Technology Software products and solutions within the customer.   Drives alignment with the Oracle Sales Rep, works together as a team with sales to create, define and drive sales strategy Execute Technical Qualification to validate sales opportunities Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth Builds and maintains ongoing technical engagement plan for and with the customer

Career Level - IC4