Service delivery 

Administer the performance of the R2R operational team to agreed outcomes, ensuring the delivery of effective R2R  operation for Elsevier 

Together with onshore leaders and the Manila R2R Management team, agree periodic targets on KPIs and SLAs and by clear dashboard reporting ensuring that focus is also given to transactions that fall outside the agreed service levels and adopting a ‘Right First Time’ culture.     

Participate with the team to deliver  processes to agreed service levels and monitor performance  

Facilitate relationships between the Manila team and the retained organization. 

Administer Manila activities to help deliver R2R dashboard reporting.  

Work to deliver as part of the Elsevier team ensuring changes in policies and procedures are implemented in Manila. 

As a member of the Manila team, deliver  processes to agreed service levels and performance 

Help deliver and meet all internal controls and resolve gaps in a timely manner.

R2R processes and systems compliance 

 

Accountable to the team in the delivery of: 

 

Prepare Journals Royalty statements, coordinate with business partners, societies, authors and publishers. 

Perform period end closing process including but not limited to the following process – posting of royalty accrual, editorial cost accrual, accrual entry for recognised revenue for membership journals, and royalty true up. Analyse tariff budget, journal costs, and direct cost. Pre-reconciliation of Sub Ledger against General Ledger. Daily source data batches interfaced completely to General Ledger. 

Perform financial analysis which includes both horizontal and vertical analysis of GL accounts.  

Review monthly journal entries for accuracy and completeness.  Ensure all entries are posted to Oracle.  

Prepare monthly account reconciliations and ensure all open items are resolved in a timely manner. 

Ensure that interfaces from subsystems to Oracle are in balance and are posted to Oracle.  Work with IT and Super Users to resolve problems.  

Maintain strong internal controls by having a full understanding of end to end process, and ensure that accounting policies and procedures are adhered to. In addition, ensure compliance and alignment across companies and business units, that is to simplify, streamlined and standardized the end to end processes.  

Have a full understanding of all systems related accounting and participate in implementation of new applications, modules, systems upgrades and user acceptance testing.  Review monthly journal entries for accuracy and completeness.  Ensure all entries are posted to Oracle. Review monthly account reconciliations and ensure all discrepancies are resolved in a timely manner. 

Ensure that interfaces from subsystems to Oracle are in balance and are posted to Oracle.  Work with IT and Super Users to resolve problems.  

Design and maintain reports on Oracle.  

Co-ordinate audit activities for the assigned set of books. Responsible for statutory audit, tax compliance and ensure that these are completed on timely basis. Resolve audit points. 

Liaising with business units, Business Controllers, Business partners, Operations. Take a proactive approach to developing new policies and procedures as needed to fit changing business needs. 

 

Relationship Management:  

 

Facilitate the relationship and service level management with the onshore teams 

Facilitate escalations for Manila R2R team,  internal and external customers and stakeholders &  employees 

Play a pro-active role in internal and external relationship management.  

Liaise with onshore teams to agree on SLAs, targets and ensure that target deliverables are achieved for both Elsevier for in scope activities.  

Liaise with vendors and Global Procurement as required. 

Qualifications:

Bachelor's degree2 -4 years of relevant experience

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