Order-to-Cash Process Management: Oversee and ensure the accuracy of the order-to-cash cycle, from order entry to invoicing and payment receipt.

Billing & Invoicing: Generate accurate and timely customer invoices, ensuring compliance with contract terms and pricing.

Accounts Receivable Management: Monitor accounts receivable aging reports, ensuring timely follow-up on overdue accounts and resolving billing discrepancies.

Cash Application: Apply customer payments to the correct accounts, ensuring all cash receipts are accurately recorded and reconciled.

Reconciliation: Reconcile accounts and resolve discrepancies between billing, customer accounts, and payments.

Credit Management: Work with the credit department to assess customer creditworthiness, manage credit limits, and mitigate risk.

Reporting & Analysis: Prepare regular financial reports related to the OTC process, including aging reports, DSO (Days Sales Outstanding), and other relevant KPIs.

Process Improvement: Identify opportunities for process improvement within the OTC cycle, including automation, standardization, and efficiency enhancements.

Collaboration: Work closely with sales, customer service, and other internal teams to resolve customer disputes and enhance customer satisfaction.

Experience with credit management and customer dispute resolution.

Knowledge of accounting principles and regulatory compliance (e.g., GAAP, SOX).

Experience with process automation tools or ERP systems.

Strong organizational and time management skills.