An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
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\n\n\n\tRespond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner\n\tResearch and resolve guest billing disputes in a timely, friendly and efficient manner\n\tPrepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills\n\tPrepare and post daily receivables from event contracts and balance totals to the General Ledger\n\tCoordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature\n\tReview all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner\n\tPrepare journal entries\n\tAnswer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)\nWhat are we looking for?
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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
\n\nHospitality - We're passionate about delivering exceptional guest experiences. \nIntegrity - We do the right thing, all the time. \nLeadership - We're leaders in our industry and in our communities. \nTeamwork - We're team players in everything we do. \nOwnership - We're the owners of our actions and decisions. \nNow - We operate with a sense of urgency and discipline \nIn addition, we look for the demonstration of the following key attributes:
\n\nQuality \nProductivity \nDependability \nCustomer Focus \nAdaptability What will it be like to work for Hilton?\n
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!