Location The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description + To ensure the accuracy of all A/R billing functions including but not limited to: Guest folios, banquet and catering functions and member billings to achieve the highest level of guest satisfaction and ensure internal compliance of Omni SOPs and processes. Responsibilities Essential Functions: + Oversee daily handling and resolution of check out with balance accounts for all guest, group and banquet and catering functions + Oversee and ensure that all billings are issued timely per the Omni SOP with supporting backup for all charges. + Manage credit files and ensure proper credit procedures are followed. + Audit to ensure the accuracy of all banquet charges and miscellaneous charges that are posted to master accounts. + Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis. + Ensure weekly account receivable analysis is sent to corporate accounting. + Forward group advance deposits received by accounting to reservations for posting. + Handle all customer inquiries in a timely, efficient manner. + Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters. + Ensure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed. + Attend all pre-conference meetings for special billing instructions and ensure accuracy of billing. + Maintain open communication with all departments. + Manage neat and organized billing files Hotel Specific Essential Functions: + Act as back up to Member and Group Billing staff + Create PZ accounts for Guests of Members, PM accounts for definite catering functions + Construct Group Bills and send to Conference services and clients + Submit Credit Card authorizations on MyCheck portal + Post check deposits and ensure proper deposit is received in advance of arrival + Assist and Manage Group billing activities + Other duties as assigned + Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine, + Delphi + Opera + Resort Suite Working Environment: + Interior of hotel, in normal office conditions. Qualifications Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Job LocationsUS-VA-Hot Springs Posted Date3 weeks ago(9/11/2025 5:08 PM) Requisition ID 2025-127158 # of Openings 1 Category (Portal Searching) Accounting/Finance