Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

To assist the Credit Manager in routine accounting operations to ensure delivery of quality accounting services in accordance with the Department’s requirements.

Reconcile and resolve problem invoicesBuild key relationships with operations and customers to quickly resolve invoice issuesFile invoices, statements and any accounting related documents when necessarySupport credit manager with exception reports to identify and resolve various accounting issuesSupport Accounting Department with miscellaneous projects and assignmentsEnsure communication with local branchesPost deposits timely to our accounting systemLiaise with Departments to resolve any billing issuesLiaise with customers on specific requirement or issuesAssist with the monthly collectionsComplete daily administrative duties were necessaryGenerate summary invoices for customers using a script – weekly and Monthly.Sending customer invoicing using Marco tools.Posting accounting journals as needed.Arranging customer refunds in payables systemThere is a high usage of Excel – so Excellent Excel knowledge is required.Assisting with Internal and External Audit requests

Physical Demands

Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  Write with pencil/pen/marker Functions performed primarily while seated at desk

Accounting Agent Job-Specific Performance Expectations

Timely and Accurate Accounting Processing

Manages Invoice summaries for customers.

Posts daily deposits

Accounting Exception Management

Proactively monitors exception reports to identify problems on accounts, analyze exceptions and to effectively resolve issues with internal and external

Expeditors Key Performance Expectations

 

Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

 

Job Execution:

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

 

Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

 

Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

 

Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.  Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

 

Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 

 

Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

QualificationsMinimum two years of relevant experience in Accounting with knowledge of Irish Financial Reporting Standards (ideally a Diploma or Degree as knowledge of accounting principles is essential)Technically proficient and have strong accounting, analytical, financial modeling, and research skillsExcellent organization skills and detailed-orientedMotivated self-starter and work with urgencyAbility to thrive in a fast-paced and dynamic environmentExpert knowledge in MS Office applications (specifically Excel),Excellent written and oral English communication skillsAbility to accept and implement change as it occursStrive for continuous improvement – create best practicesFluent in English

Additional Information

Expeditors offers excellent benefits.