ACCOUNTING TECHNICIAN (SALES AUDIT/RECONCILITATION)
Navy Exchange Services (NEX)
Job Summary: The role involves analyzing and executing solutions for sales audit reporting and funding issues within NEXCOM's automated financial systems, as well as front-end and downstream systems. The responsibilities include verifying, reconciling, and validating the proper funding of all tenders recorded in the General Ledger. Additionally, this position will troubleshoot and resolve software application issues related to the cash office remotely and ensure accurate reconciliation of store cash and depository accounts to the General Ledger.Duties and Responsibilities:- Analyze, research, define, and implement resolutions for sales audit issues, including but not limited to: interface rejections, parameter-driven exceptions, sales audit rejections, translation rejections, process errors, and any missing or duplicated transactions within NEXCOM's integrated systems such as Point of Sale, sales audit reporting, funding reconciliation, and Cash Management. This also extends to non-integrated systems including Fuel, Lodging, and Vending.- Verify, reconcile, and validate all forms of tenders from point-of-service against NEXCOM's Central depository account and General Ledger balances. Ensure all receipt and disbursement transactions are accurately recorded and reflected in financial statements.- Communicate with store and NEXCOM management regarding issues identified in the sales audit and reconciliation processes, such as cash handling discrepancies, vendor coupon accounts, credit/debit transactions, and any observed anomalies that could impact customers or financial reporting in compliance with generally accepted accounting principles (GAAP).- Conduct transactional reconciliations between activities at point-of-service and the cash office, ensuring proper settlements and funding from various sources, including credit, debit, and gift card manufacturers, and address any identified issues.- Engage with depositories, banks, and processors (e.g., FDMS, Discover, American Express, etc.) to resolve identified issues related to cash and check deposits, gift card transactions, and vendor coupon processes.- Maintain professional relationships with store managers, corporate analysts, loss prevention auditors, merchandising associates, and financial processing partners to address discrepancies encountered during data reviews. Research inaccuracies, identify root causes, and implement corrective measures in automated financial systems.- Audit data flow through automated financial systems (such as POS, Cash Management, Sales Audit, and Merchandising Data Warehousing) to identify and rectify issues within manual and automated processes at both field and headquarters levels.- Troubleshoot cash management systems and assist cashiers in processing daily transactions, ensuring timely deposit of non-NEXCOM integrated data elements.- Initiate communication with management regarding errors, potential theft, and any discrepancies found.- Analyze records to identify issues and causes, executing solutions for various reconciliation types including cash, check deposits, proprietary credit transactions, and third-party gift card transactions.- Proficiently add missing transactions into the Sales Audit application and engage in processing requests for bulk missing credit card transactions in compliance with PCI DSS guidelines.- Ensure timely funding of all financial transactions; should discrepancies arise, research the root cause to ensure resolution.- Analyze computerized accounting data including journal entries and reconcile applicable General Ledger account balances, providing necessary corrective actions to ensure accurate postings.- Perform assigned tasks independently while exercising judgment and initiative with minimal supervision, focusing on the accuracy and timeliness of data processing under weekly deadlines.- Identify root causes in multiple system applications and report these findings along with any required corrective actions. Ensure adherence to established procedures and notify management of any violations.- Generate reports from various internal and external applications, such as Point of Service, Cash Management, and Sales Audit Reconciliation, while performing other related duties as assigned.
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