With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

JOB PURPOSE

The Accounts Payable Associate is responsible for the Payments process handled in P2P. The Accounts Payable Associate oversees executing regular payments, urgent payments, cash on deliver payments, payments voiding, resolving customer´s inquiries, supporting continuous improvement enhancements, conducting bi-monthly meetings with field offices, among other tasks.

KEY RESPONSIBILITIES

Operational Activities

Process payments as per the SLA and share the payment documents with field office payment receiversUpload bank outputs to the online bank platform and handle errors by coordinating with Field officesMonitor and process urgent payment requests and Payment on delivery requestsProcess payment voiding based on the requirement.Any other operational tasks assigning by the Team Lead

Customer Relationship and Engagement

Act as first stage escalation for any customer issues; resolving and investigating queries as necessary. Performs root cause analysis for major escalations.Provide support to the supervisor when providing training sessions to field offices and other customersDrive the bi-monthly sessions with field offices

Continuous Improvement

Support the different transitions to achieve the full adoption project (as per business needs)Participate in process / continuous improvements enhancements for the Payments process

QUALIFICATIONS FOR THE ROLE

Bachelor´s Degree, preferably in Accounting or Finance, with 3+ years of related professional experience, or equivalent combination of education and experience.Proficient in using accounting and financial systems.Knowledge of Microsoft Office suite.Experience in Accounts Payable or Procure to Pay ProcessTime management skills.Strong interpersonal and communication abilities and skills to interact with employees, leaders, and suppliers.Excellent customer service skills.

Applicant Types Accepted:

Local Applicants Only