Overview About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees. We are a global product and services company headquartered in the US. We help contact centers around the world better engage with their customers by combining our deep domain expertise with cutting-edge technology. Our AI enabled, cloud-scalable analytics products enhance the end-to-end customer journey via omnichannel engagement (voice, email, SMS, chat and conversational AI) and optimize agent performance. We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company. Our Core Values: Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal Our Mission: To create conditions within which people can thrive! We are seeking an experienced and strategic Accounts Payable Manager to lead, develop and optimize our accounts payable department. This role is essential in ensuring the accurate and timely processing of vendor invoices, employee expense reports, and other financial transactions. The Accounts Payable Manager will play a pivotal role in maintaining strong vendor relationships, driving process improvements, and ensuring strict compliance with financial policies and regulations. This role will be crucial to automating parts of the AP process. Responsibilities Team Leadership and Development Lead, mentor, and manage a team of accounts payable professionals, ensuring clear communication, performance management, and continuous professional development. Delegate tasks, set performance goals, and foster a collaborative and high-performing team environment. Invoice Processing and Verification Oversee the accurate and timely processing of vendor invoices, employee expense reports, and other financial transactions. Ensure proper invoice coding, appropriate approvals, and compliance with company policies. Resolve discrepancies and disputes with vendors promptly, ensuring smooth transaction processing. Bank transaction processing Oversee and execute input of payment run into bank for approval. Vendor Relationship Management Build and maintain strong relationships with vendors, addressing inquiries and resolving concerns in a timely and professional manner. Negotiate favorable payment terms with vendors, maximizing discounts and optimizing cash flow. Process Optimization & Automation Continuously evaluate and improve accounts payable processes to enhance efficiency and accuracy. Identify opportunities for workflow automation, implement best practices, and leverage technology to streamline operations. Policy and Compliance Management Ensure strict adherence to company financial policies, procedures, and regulatory guidelines. Stay updated on changes in accounting standards and regulations impacting the accounts payable function. Month-end and Year-end Closing Support month-end and year-end close processes by reconciling accounts payable balances, preparing accruals, and generating necessary reports for the finance team. Reporting and Analysis Generate and analyze accounts payable reports to track spending patterns, identify trends, and provide insights to management. Prepare ad hoc financial reports and data analysis as required by leadership. Cross-functional Collaboration Collaborate with procurement, finance, and other departments to ensure accurate and seamless processing of financial transactions. Audits and Internal Controls Prepare and provide documentation for internal and external audits related to accounts payable activities. Implement and monitor internal controls to safeguard company assets and prevent financial fraud. Qualifications Proven experience as an Accounts Payable Manager or in a similar role, with a demonstrated ability to manage and optimize AP processes and train and develop staff. Advanced proficiency in accounting software (the Finance and Operations (F&O) module in Dynamics 365 is a plus), and the Microsoft Office Suite, particularly Excel. Exceptional attention to detail and accuracy, with the ability to manage high transaction volumes with precision. Strong analytical and problem-solving skills, with a track record of implementing effective solutions to complex financial challenges. Excellent written and verbal communication skills, with the ability to interact professionally with vendors, colleagues, and senior management. Ability to work independently and collaboratively within a team-oriented remote environment. Experience with process improvement initiatives, automation solutions, and driving operational efficiencies is necessary. Solid understanding of accounting regulations, compliance standards, and best practices in accounts payable management. Additional Requirements: Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment. Flexibility to work outside regular business hours as needed to meet project deadlines or handle urgent tasks. Commitment to ongoing professional development and staying current with industry trends, tools, and best practices.