Accounts Payable Specialist - P2P

PagerDuty is building out its global Accounting and Finance function and is looking to hire an Accounts Payable Specialist (individual contributor). We are looking for someone who will support the finance department by scaling our company’s global accounts payable function.

The Accounts Payable Specialist will be responsible for increasing efficiency and accuracy in our accounts payable process by using our current processes and ensuring standard methodologies as we implement new systems and tools.  

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office once a week so you can thrive in your new role and fully embrace being a Dutonian!

How You Impact Our Vision

Independently, accurately process between 300-400 invoices each month; Facilitate payments and control expenses by processing invoices in Coupa, our tool for facilitating the P2P process as well as supplier management from onboarding to networking Ensure timely and accurate payment batch preparation by meticulously compiling and reviewing invoices Own the organization and maintenance of the AP and Expense inboxes to ensure inquiries are answered and processed expeditiously within established SLAs Act as a liaison between internal business users and vendors to successfully facilitate correct and timely payments and independently resolve invoice issues and disputes expeditiously within established SLAs Answer inquiries efficiently and courteously, expeditiously within established SLAs Maintain complete and accurate accounts payable reports and files Providing insights into trends and identify opportunities for process improvements; Reconcile and analyze accounts, as required to ensure accuracy of records, payments, and liabilities Assist with monthly cash forecasting processes to inform decisions of other functions around money movements and contracting  Review and process expense reports monthly  Independently complete AP metrics reporting to provide signals that the business needs to look deeper into its process Support audits by providing necessary documentation Assist with vendor statement reconciliations Assist in creating training materials to enhance user understanding of PTP processes and tools Perform other duties as assigned

Soft Skills:

Someone who takes initiative, anticipates challenges, and acts without being prompted. You should be self-motivated and always looking for ways to contribute and improve. You are an analytical thinker who can evaluate situations from multiple angles, identify potential issues, and develop innovative solutions. You don't just accept the status quo, but consistently question existing processes with the goal of enhancing efficiency. Ability to communicate clearly and professionally to all levels of the company and external vendors

Basic Qualifications

Bachelor's degree in Business Administration or similar program  3+ years’ experience successfully owning the end-to-end completion of  full cycle accounts payable and expense reports, including invoice entry 2+ year of experience with accounts payable systems, ideally Coupa and NetSuite Working knowledge of systems, Full Cycle Accounts Payable and Generally Accepted Accounting Principles Proficient with Excel, Word and PowerPoint

Preferred Qualifications

Experience in the tech or comparable industry with the ability to operate in a fast-paced environment Experience with Google Suite products  Experience with the Coupa P2P system Experience or knowledge of Tax reporting