San Jose, CRI
3 days ago
Accounts Payable Team Lead
**Company description** Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. **Overview** The Accounts Payable Team Lead is responsible for supervising the different AP processes to deliver timely and accurate invoice processing and payments to the agencies while fostering continuous improvements, effective customer service, quality and teamwork within the teams, maintaining a close communication and partnership with NY, Canada & UK Shared Services counterparts. **Responsibilities** **SLA Compliance & Vendor Management** + Assure full compliance of negotiated SLA with NYSS, Canada, and UK by proper and effective administration of vendor invoices volume. + Understand and assure full knowledge of the business process, general rules, and exceptions that the Agencies, NYSS, Canada, and UK determine to process their invoices and payments. + Communicate directly with the Agencies, NYS, Canada, and UK liaisons to manage any escalation or question in a timely manner to determine the solution and action plan to prevent further issues with the services provided. **Process Administration & Support** + Administer and coordinate either the Verifying, Processing, or Troubleshooting processes when required and support a flawless month-end close. + Foster improvement initiatives and process standardization across the AP processes and teams. + Assure all internal controls are in place and properly met to deliver high-quality customer service to the agencies and keep documented and updated all different operational processes performed in AP. + Share with established liaisons any AP reports and statistics on a weekly, biweekly, or monthly basis to assure an effective administration of the AP Processes. **Performance & Metrics Management** + Ensure compliance and expectations of all metrics established within the operation. + Ensure the accomplishment of metrics such as accuracy, SLA, volume, etc.; established in the Balance Score Card. **Administrative & Reporting Responsibilities** + Manage different administrative tasks such as payroll reports and incidences, organizational culture activities, fixed assets control, etc. + Share any AP reports and statistics with established liaisons on a regular basis to ensure effective administration of the AP processes. **Team Management & Training** + Administer the performance evaluation and professional development of the personnel assigned. + Coordinate any AP training required to guarantee a flawless operation. **Qualifications** **Education** + Bachelor's Degree in Business Administration, Accounting or Finance or a related field. **Experience** + At least two years of experience leading a finance or accounting team in a multinational organization. **Skills** + Upper Intermediate English Level. + Intermediate knowledge of MS Excel.
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