Accounts Receivable Associate     Company Overview: Southern Glazer’s Beverage Company of Massachusetts and Rhode Island is part of Southern Glazer’s Wine & Spirits, the world’s pre-eminent distributor of beverage alcohol, proudly a multi-generational, family-owned company with operations in 47 states plus the District of Columbia, the Caribbean, and Canada. We offer an array of careers focused on delivering a captivating and rewarding experience.   SUMMARY The Accounts Receivable Associate is responsible for cash posting, applying, and balancing customer payments to the accounts receivable ledger, releasing customer orders as necessary.   ESSENTIAL DUTIES The requirements listed below are representative of the essential duties required of the AR Associate. Utilizes knowledge of basic accounting functions to post and apply customer payments in a timely manner. Release customer orders as needed adhering to specific company guidelines. Communicates with customers via telephone, in person, or via email regarding payment status of their account, requesting payments or reconciling their accounts receivable. Communicates, follows up and interacts regularly and effectively with sales people regarding payment status of customer accounts and enlists their efforts when necessary to accelerate the collection process. Meets defined department goals and activity metrics in accordance with predetermined timeframes. Organizes and maintains retention files such as copies of checks and action letters for required periods of time.   LEVEL OF RESPONSIBILTY Works under close supervision from Credit Manager. Follows established processes with routine daily functions, communication and collaboration as required Maintains limited contact with external customers by phone or email.   SKILLS REQUIRED High school diploma required with three or more years of accounts receivable experience. Knowledge of basic math formulas to sort, check, count and verify numbers and basic accounting principles to balance posted batches of payments. Basic PC skills required especially with MS Office products including Word, Excel and Outlook. Capacity to learn company ERP system. Understanding of accounting related to accounts receivable. Ability to communicate effectively both verbally and in writing. Ability to work in a team environment to define problems and work toward a solution. Ability to multitask, prioritize and work efficiently to meet deadlines.   What We Offer: Southern Glazer’s Beverage Company provides benefits, support programs, resources and expertise to help employees live healthier and safer lives—at work, and on the road.    Eligibility for the following benefits depends on employment status. Competitive compensation package Harvard Pilgrim Medical insurance Guardian Dental insurance VSP vision insurance Hyatt Legal Plans Generous Paid Time Off Paid Holidays Company paid Long Term Disability Company paid Life Insurance Confidential Employee Assistance Program Supplemental Insurance options Medicare Specialist for retirement planning 100% paid tuition for WSET and Cicerone certification programs EEO Employer Statement Southern Glazer's Beverage Company, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer’s Beverage Company provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.