Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role Description:

The Billing Manager is responsible for overseeing the billing team and providing effective guidance. They manage the day-to-day operations, ensuring efficient resource utilization, accurate and timely invoicing, and proper workload distribution. The Billing Manager provides leadership to the team about operational matters and works closely with Business Lines/Billing POC’s on the defined KPIs and SLAs based on the scope of work. Additionally, they assist the Project to Cash Manager in achieving exceptional client service in the region and cost-effectiveness. They collaborate with various internal teams to streamline billing processes and implement best practices.

Role accountabilities:

Review Oracle contract setups with checklist. Address validation reports. Monitor biller’s validation reports. Submit, Revise, Finalize and mail Final invoice packages or upload to client portals. Track Aged Unbilled or WIP Report. Manages all direct line reports in accordance with company procedures and standards. Drives the team towards achieving goals and targets.  Keeps management updated on team performance. Manages stakeholders ‘requirements and expectations. Reviews and consolidates team metrics monthly. Ensures proper utilization of resources. Reinforce and strengthen GSSC Business Continuity Plan. Works closely with the Project to Cash Manager to improve processes and deals with issues. Communicates fully to the Project to Cash Associate Manager/Project to Cash Manager all situations that may affect the team's ability to meet standards or deadlines. Performs other related tasks that may be assigned from time to time.

Qualifications & experience:

The candidate should have a minimum of 3 years of supervisory experience in a related industry. Graduate of BS in Accountancy or it’s equivalent, CPA is an advantage. Exposure to a shared service or multinational environment Experience with ERP systems like Oracle, SAP, and Microsoft Dynamics is preferred. Advanced proficiency in Microsoft applications (Excel, Outlook, PowerPoint, and Word) is required. Organizational and time-management skills Proactive, a committed team player and can motivate other team members. Demonstrate strong decision-making skills with the ability to analyze complex situations and make informed judgments in the context of billing operations. Proven strategic planning experience at management level. Strong analytical and problem-solving skills with a keen eye for detail. In-depth knowledge of performance metrics Ability to multitask and can work under pressure. Motivational and strong relationship building skills. Can work on flexible hours to meet changing work environment and to meet tight deadlines. Experience in Project Management and Billing

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.
 

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