Description We are offering a long-term contract employment opportunity for an Accounts Receivable Clerk in New Castle, Delaware. The role is based onsite and involves handling customer payments, resolving account discrepancies, and maintaining customer records in the Sapphire system. You will be working closely with various teams including retailers, sales, warehouse drivers, customer service, and the National Call Center. Responsibilities: • Handle customer payments, ensuring they are posted accurately and in a timely manner. • Use the Sapphire system to maintain precise records of all communication related to accounts. • Collaborate with the sales team and retailers to collect outstanding balances. • Research and reconcile any discrepancies in customer accounts. • Communicate with customers about account issues when necessary. • Distribute monthly statements to specific accounts via email. • Work independently as well as part of a team, maintaining good working relationships. • Ensure the highest standard of customer service. • Handle a high volume of calls from customers and drivers effectively and accurately. • Problem-solve under pressure and meet tight deadlines. • Escalate situations to the Accounts Receivable Manager as needed. Requirements • Demonstrated proficiency in Customer Service • Excellent Communication skills • Proven experience in Sales • Proficiency in Payment Processing • Experience in Accounts Receivable (AR) • Proven ability to supervise teams • Experience in Scanning and managing Financial Notes • Proficiency in using Video conferencing tools • Strong skills in Research Analysis • Experience in managing Customer Accounts • Previous experience in a Call Center environment • Ability to work Onsite as required • Proficiency in the use of Templates for communication and documentation • Ability to Resolve Discrepancies in accounts • Experience in handling Account Discrepancies • Experience working with Retailers • Proven ability to Collect Outstanding payments • No please note shown in the bullet points Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .