Primary Purpose of Position: Performs full cycle accounts receivable duties, including, processing payments, billings, and adjustments for assigned properties. Performs account reconciliations to obtain payments and keep the aging accurate and current. Communicates with Clients, Property Management, Accounting, and Legal Departments to resolve inquiries and provide excellent customer service. Essential Functions: + Provide high-quality customer service to external clients and BXP employees. + Ensure that all cash receipts are processed daily and applied correctly. + Process the JD Edwards Auto-Receipts program daily. Retrieve on-line back up to identify discrepancies. + Process Remote Deposit for any live checks received. + Analyze client accounts and prepare correspondence regarding the accounts to follow-up on cash discrepancies. + Generate invoices and adjustments from accountants and property managers to include and not be limited to real estate escalations for assigned properties, true-ups, and metered electric. + Reconcile client accounts to resolve account balance disputes, and clear unapplied cash balances. + Prepare Client Refunds. + Meet with the Accounts Receivable Manager to review assigned properties on a monthly basis. + Contact clients with late Recurring Charges. + Set up scheduled notifications in VersaPay for Late Rent Payers. + Prepares account reconciliation packages including copies of invoices and payments. Create Excel spreadsheets to promote payment and bring the account current. + Document all conversations and activity with both external and internal contacts regarding the clients account on the VersaPay Portal. + Review prepaid rent report, security deposit report and aging report monthly to ensure the monthly statements are accurate. + Maintain accurate files for remote deposited checks. + Maintain General A/R Inbox. + Verify all processing completed by assigned peer. Non-Essential Functions: + Perform special projects as assigned. Requirements and Qualifications: + An Associates Degree or equivalent education certificate required. + Bachelors Degree in Accounting preferred and 0-3 years in Accounts Receivable, Billing, or Collections. + Ability to communicate well both verbally and in writing. + Knowledge of JD Edwards accounting software desirable. + Ability to work in a fast-paced environment. + Detail oriented and proven problem-solving skills. + Results oriented and desire to support new products and technologies. + Possess a positive attitude toward working with others. + Ability to multi-task. + Ability to work independently and as a productive member of a team. + Strong customer service orientation. + Proficient in Word and Excel. Physical Requirements: + Involves work of a general office nature usually performed sitting, such as answering the phone and operating a computer. + Involves work of a general office nature usually performed standing, such as operating a photocopier and a fax machine. + Involves movement between departments to facilitate workflow. Internal and External Contacts: + Regularly interfaces internally with Lease Administration, Property Accountants, Accounting Managers, Collections Manager, Accounts Payable, and Property Management. + Regularly interfaces externally with clients. Reporting Structure: + This position reports directly to the Accounts Receivable Manager who provides supervision, guidance and monitors work on a regular basis to include performance reviews. BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic. Boston Properties is an Affirmative Action and Equal Opportunity Employer. We are committed to fair and impartial treatment in all of our relations with employees, as well as applicants for employment, to recruit, upgrade, train, and promote in all job titles without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.