Company Description

Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.

The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.

Job Description

Job Description:

Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time. Control exposure to bad debt lossesReply to all the customers’ inquiries relating to the payment terms and request for special billing.Responsible for timely and accurate billing of all group master accounts.Responsible for posting daily City Ledger payments, and balancing of the daily audits. Process all advance deposit refunds and credit card refunds.Follow all hotel policy and procedure pertaining to the Accounts Receivable and Credit Policy.Assist in the verifications of credit worthiness of existing debtors and new credit requests, in particular the system of reference and substantiation of a debtor's standing.Investigate customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the ManagementHandle all credit requests and queries from in-house guests. Set and continuously review credit limits for both In-House Guests and City Ledger Account.To check that the invoices collected are reflected correctly in the Daily City Ledger Posted.Report in the Opera system in terms of amount billed, guest name & account no. Transfer all the invoices from Front Office data to its respective accounts from the Opera system.Invoices must be signed by the guest except for travel agents & airlines whereby the room rates are confidential. For travel agent & airlines, vouchers covering the period of stay should also be attached to the invoices.Supporting checks such as outlet bills, laundry bills, room service bills & others must be attached to the invoices. If not, the officer will have to find the supporting documents from the income audit department.Follow up with Sales & Reservations Department if there is a variance in the room rates charged. As for the meeting & function bills, the officer has to check with the Catering Sales Dept.Validate all commission requests before handing over to AP for payment process. Ensure that the rates given to guests are commissionable, taking note any shortage of stay, cancellations or no-shows before approving the commission.Daily reconcile all credit card payments against Opera and post the corresponding credit card commission and bank charges timely.Understand and check that ALL Rewards are billed to and paid by Accor accurately and timely.Check the validity of PM rooms and follow up to clear the PM rooms on a daily basis.Maintain proper filing procedures & file documents into the correct folders.Any other ad-hoc tasks being assigned by the management.
Qualifications

Job Requirement:

Minimum of 2 years’ experience in finance, 5 star luxury environment preferred.Projects professional image at all times through personal presentation / interpersonal skills.Initiates contact and establishes rapport easily.Appreciates and maintains an effective outlet for stress.Has the ability and willingness to undertake further development.Formal qualifications in Finance to at least Diploma levelExceptional people and communication skillsThe highest level of attention to detailExceptional organisational and time management skillsMicrosoft Office expertise to Intermediate or Advanced level