DIVE IN TO A NEW CAREER WITH LESLIE'S:

 Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.  

Job Overview:

The Account Receivable Representative within the Accounts Receivable (AR) department, provides assistance to stores and customers in analyzing commercial customer credit accounts for payment status, credit limits, authorization for purchases, and reconciliation of payment posting issues. Post customer payments to account, make outbound collection calls on delinquent accounts, research payment posting issues and follow up with customers/stores as needed to reconcile customer account issues.

Responsibilities:

Respond to store calls for override authorization, troubleshoot and analyze customer accounts as needed, work with stores to identify and resolve issues related to customer accounts and invoices. Respond to inbound customer calls to customer call center and assist customer in resolving account issues such as payment posting errors, sales tax issues, invoice requests, and delinquent account issues. Effectively communicate and clearly explain credit policies to customers. Monitor delinquent accounts and initiate outbound collection calls and correspondence. Post customer payments to accounts, research and coordinate account adjustments as necessary. Reconcile customer accounts to resolve issues such as payment posting errors, sales tax adjustments, customer
payment issues, and invoicing issues. Monitor customer call center database to ensure all assigned calls are returned quickly with customer satisfaction. Utilize collections database to monitor past due invoices on customer accounts and maintain collection status on
delinquent accounts.

Qualifications:

High school diploma or an Associate or Bachelor's degree in Accounting, Finance, or Business a plus
2-3 years’ experience in Accounts Receivable, including but not limited to customer calls and collections experience, credit approval and account setup, or comparable administrative experience. Experience in a team environment within a corporate office setting Excellent verbal and written communication skills Possess excellent attention to detail and organizational skills Efficient data processing skills, computer literacy, intermediate proficiency using Excel and Word (minimum competency), 10-key by touch Knowledge of Generally Accepted Accounting Principles (GAAP) JDA/AS400, or larger ERP system experience is a plus

Leslie's provides a robust benefits package, including:

Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company-paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company-paid short-term disability and voluntary long-term disability insurance. Pre-tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Paid holidays, including a floating personal day. Employee assistance and wellness programs Earned wage access is available, allowing early access to a portion of your earned wages before payday. Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives