Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 30,000 employees in over 400 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Financial Services. **Your Opportunity** Stantec is looking for a detail-oriented and proactive bilingual (French/English) to join our team. Working in collaboration with our entire accounting team, you will be responsible for collection calls/emails and updating software system with collections activities and payments updates. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements. **Your Key Responsibilities** * Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures. * Coordinate payment arrangements with debtors in accordance with the Corporate collections policy. * Prepare and manage account correspondence including overdue, final and ad hoc notices. * Field client inquiries on invoices and resolve issues using soft collection skills. * Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution. * Perform record retention responsibilities. * Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner. * Verify initial client set up information or changes to ensure accurate billing details. * Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec. * Develop and implement appropriate collection strategies as necessary in conjunction with other stakeholders. * Perform other similar and related duties as assigned. **Your Capabilities and Credentials** · Fluency in both French and English, both spoken and written, to effectively communicate with French- and English-speaking stakeholders. * Previous experience in a collection-related role(s), where success was demonstrated based on established metrics. * Understanding of accounting concepts and principles. * Ability to work independently with general supervision as well as work well in a team environment. * Ability to interact and communicate effectively with customers, vendors and employees throughout the organization. * Excellent time management skills. * Experience in an office environment. **Education and Experience** * High School Diploma with a minimum of 2-3 years’ experience or an equivalent combination of post-secondary education and experience. * Advanced expertise utilizing a Windows environment, including the full suite of Microsoft office programs, namely, Word, Excel, Outlook, PowerPoint, and Adobe/Reader/Writer. * Strong written and oral communication skills. * Strong attention to detail. * Able to develop solid working relationships. * Architect/Engineering industry experience in a professional services environment is preferred but not mandatory. * Oracle experience is considered an asset. **Primary Location:** Canada | QC | Montreal **Organization:** BC-1672 Financial Services-CA Quebec **Employee Status:** Permanent **Travel:** Non **Schedule:** Temps plein **Job Posting:** 16/06/2025 02:06:56 **Req ID:** REQ2500010L