Accounts Receivable Specialist
Mesa, AZ – In office / Hybrid role
Reports to: Accounts Receivable Manager
Compensation: $21-23 per hour
Background Required: 2-3 years A/R and collections experience in a fast-paced business-to-business environment managing an average of 500-600 customers. Proficiency with Excel Pivot Tables and VLOOKUP required.
Headline: Sun Auto Tire & Service is the fastest growing, top-10 independent tire dealer in the US with 500+ stores operating under multiple brands. We've been nominated a "Best Place to Work" and are a leading provider of vehicle after-market tires and repair services. We are increasing our footprint rapidly through both organic growth and acquisitions and seek candidates who are looking for a long-term career path and capable of growing into roles of greater responsibility.
Overview: The Accounts Receivable Specialist plays a critical role in our growing organization and works closely with field management and external customers to ensure that our receivables are paid within terms. We seek a highly detailed problem solver who knows how to collaborate and effectively communicate with internal and external stakeholders, providing a high level of customer service. Someone who thrives in a fast-paced environment and loves to take an active role in delivering the highest quality work product while providing outstanding support.
General Responsibilities
Review and analyze assigned accounts daily, communicating with customers via email and phone to obtain payments, resolving issues, noting detailed statuses on shared excel documents Research and resolve collection issues, discrepancies, or short payments Communicate with Store and District Managers via email and phone to resolve customer accounts Process necessary adjustments accurately into the POS system as well as the journal entry share excel document in a timely manner Monitor shared AR Outlook box, promptly responding to customer and store inquiries Investigate and resolve customer disputes and invoice discrepancies Reconcile assigned accounts receivable with the general ledger, researching and resolving variances Process customer credit card payments in our merchant portal, forwarding copy of receipts to customer Other duties assigned by management
Requirements
2-3 Years of B2B collections experience or equivalent Proficient with Microsoft Office 365, primarily with Excel Pivot Tables and VLOOKUP, Outlook and Adobe Ability to work independently as well as collaboratively with team members Analytical and detail oriented Effective research and problem-solving skills Strong Customer Service Skills; both internal and external Excellent verbal and written communication skills Capacity to multitask and prioritize workload
Benefits
At Sun Auto, we recognize that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs as well as:
Medical, Dental and Vision Insurance Health Savings Account with Company Contribution 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Employee Discounts Educational Assistance Company Paid Life Insurance Company Paid Short-Term Disability Long-Term Disability Insurance
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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