Job Description:

Location: 9045 River Road, Indianapolis, IN 46240

*This is an in-office position that offers a hybrid schedule

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention.  USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The Accounts Receivable Specialist supports daily AR operations by managing account portfolios to reduce DSO and delinquencies. Key duties include posting cash receipts, resolving past due invoices, handling payment discrepancies, and preparing aging reports. This role works closely with internal teams and customers to ensure timely collections and process improvements. Strong communication, attention to detail, and proficiency in Microsoft Office are required; experience with Workday and Salesforce is a plus.

Responsibilities

Responsible for supporting day-to-day operations of Accounts Receivable Department, including oversight of portfolio to minimize Days Sales Outstanding (DSO) and overall delinquencyAssists the AR Supervisor with oversight of Accounts Receivable Specialists, ensuring that all cash receipts are posted dailyManages accounts receivable aging to ensure that all past due invoices are being pursued for collection and/or problem resolution, including written and verbal communicationsCreate verbal and written correspondence with customers and USIC personnel regarding short payments and disputes. Interact with Billing, Business Development, Damage Claims Department, and Project Management departments to investigate and resolve payment discrepancies and differences in a timely and efficient mannerCoordinate with USIC personnel to engage customer to resolve invoice/billing issuesManage the overpayment and refund processContact clients for any remit clarificationsPrepares weekly A/R analysis report with detailed explanation of 90+ day delinquency and actions taken to resolveResponsible for identification of opportunities for improving efficiencies and /or reducing costs by fully utilizing current ERP and outside vendors as warranted

Requirements

High school education or equivalent requiredPrevious experience working with B2B accounts receivable or Healthcare Revenue Cycle preferredAdvanced computer skills, including Microsoft Excel, Word, and other MS Office programs.Ability to organize and prioritize, while meeting established project deadlinesExcellent problem-solving, communication, and customer service skillsDemonstrated written and verbal communication skillsStrong Attention to detailWorkday and Salesforce experience preferred

We are an Equal Opportunity Employer. Veterans are encouraged to apply.