ePac Flexible Packaging is a rapidly growing company with locations across the United States, Canada, Europe, and Indonesia & Canada.  Built on break-through digital printing, ePac’s mission is to provide locally-based consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly locally-based small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. 

SUMMARY OF POSITION

The Accounts Receivable (“AR”) Specialist will be responsible for accounts receivable, billing and collections duties. This will include but is not limited to collections of outstanding accounts receivables, resolving billing discrepancies, facilitating customer inquiries, and reducing accounts receivable delinquency.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

Produce, maintain and review weekly accounts receivable aging report and identify open accounts for collection efforts Identify issues attributing to account delinquency and discuss with the sales team, operations and plant controller Send daily past due and delinquent notifications to customers via email Make outbound collection calls in a professional manner while maintaining and improving customer relationsResolve client-billing issues and rescue accounts receivable delinquencyReconcile customer accounts and provide supporting documents to customersPost cash activity to the general ledger on a daily basisCash reconciliationStay current with invoicing on a daily basisProcess credit applications and update account informationProcess credit memos Document and maintain training material for billing and collections proceduresTrain staff at plants on an as needed basis, particularly sales support staffOther duties as assigned  

JOB KNOWLEDGE, SKILLS & ABILITIES

Strong customer service and client relationship building skillsAbility to work independently and with enthusiasm Ability to communicate with multiple audiences within the organization Proficiency with Microsoft Excel, Microsoft Word and Google SheetsKnowledge of Microsoft Dynamics Business Central preferredExcellent analytical skills and ability to meet process deadlines 

EXPERIENCE AND EDUCATION

High School diploma or equivalent required with 2+ years previous experience in accounts receivable, collections, debt solutions and/or payment solutions.2 year accounting diploma or equivalent, requiredWorking knowledge of cloud accounting tools with preference in Microsoft Dynamics Business Central, SalesForce & Google business tools.Experience working with multiple currenciesGood understanding of accounting life-cycle. 

BENEFITS 

We offer an excellent benefit and compensation package that consists of the following:

15 days (6%) vacation entitlementStatutory holidaysCompany paid - Health; Dental; Vision InsuranceCompany paid - Life Insurance & ADD, Short Term & Long Term DisabilityRRSP Plan with generous company match to 3% 

OTHER

This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management.

The company reserves the right to revise or change job duties as needed.  This job description does not constitute a written or implied contract of employment.

 

Annual Salary Range : 63,000.00 - 68,000.00 CAD