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Job Description
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CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
Role Description: At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition.
We are currently seeking an experienced Accounts Receivable Specialist to join our team in our Richmond location. The Accounts Receivable Specialist will be responsible for full life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment.
Responsibilities:
Accountable for improving AR performance though concise AR Aging metrics
Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team
Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication
Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame
Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organization and AR Management for support.
Balance portfolio performance with supporting occasional projects and Adhoc reporting requests
Basic Qualifications:
Bachelor's degree required from an accredited, not-for-profit University or College
A track record of commitment to prior employers
2+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
Proven ability to actively resolve customer inquiries in a timely manager and high degree of customer service
Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups)
Excellent oral and written communication skills required
Oracle Advanced Collections experience preferred
Experience collaborating and communicating with other internal business partners
Strong focus and attention to detail
Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing
Preferred Qualifications:
Accounts Receivable Collections experience
Evidence of strong academic performance in college
What’s in it for you?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Virtual and in person mental health counseling services for individuals and family Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing