Role

The Accounts Receivable Specialist key responsibilities include collection of outstanding invoices, resolving customer disputes and invoice discrepancies, obtaining scheduled payment dates, prompt reconciliation of accounts, and reporting. This position works closely with the finance team and reports to the Regional Assistant Controller.

This opportunity will appeal to someone who thrives in the fast paced, growing company and enjoys the challenges of developing a solid corporate foundation. As the organisation grows, so will the demands of this position. The ideal candidate is a hands-on strategic individual who is happy to roll-up their sleeves and move between responsibility levels. You must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities – (APJ)

Customer Invoices and Collection

·       Communicate with customers to obtain collections in a timely manner

·       Track account details for non-payments, delayed payments or other irregularities

·       Collect outstanding from customers in Indonesia and India billed via Kofax Inc (HQ)

·       Resolve invoicing disputes and customer discrepancies

·       Liaising with Order Fulfilment team on invoice uploaded to portal

·       Maintain a copy of sales tax invoices generated by Order Fulfilment team

·       Arrange to send out hard copies of Tax Invoice upon customer request

·       Co-ordinate invoice supporting document, i.e. JCT

Reporting and reconciliation

·       Reconcile customer accounts

·       Preparation of monthly AR aging, 90 days and Bad Debt reports

·       Prepare or reconcile quarterly commission clawback report

·       Prepare invoice completeness check and invoice filing

·       Provide sales tax reconciliation to GL team for GST/CT filing

·       Monthly cashflow collection projection and analysis

Customer Tax Related

·       Check invoices to ensure tax is applied correctly, such as Service Tax in Malaysia

·       Help with providing tax form and certificate of residence

·       Follow up with the customer for the withholding tax (WHT) receipt

Others

·       Prepare customer credit limit requests for approval, as required and annually

·       Liaise with global on global customer credit limit setup

·       Adhere to company credit and collection standards and policies

·       Update customers’ credit limit setup in ERP system

·       Monitor customers’ credit hold in ERP system

·       Generate and distribute customer monthly statement of accounts 

·       Check AR generic emails and action as required

·       Support global and APJ financial auditing

·       Participate and provide information for customer tenders

·       Provide information for vendor onboarding

·       Adhoc AR, invoice and customer related enquiries or reporting requests.