Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies. Daily, this candidate will:
- Review customer accounts and send out statements
- Manage and resolve outstanding invoices, as well as delinquent accounts
o Negotiate payment terms
o Reconcile accounts alongside customer service, sales support, and accounts receivable
o Provide recommendations for write-offs and adjustments, and handle payment disputes
o Audit aging reports and track / initiate collections
- Resolve payment discrepancies and collect overdue balances
- Recommend account management strategies to leadership
- Ensure billing accuracy and correct disputed invoices
- Report deficiencies, implement improvements, and identify dispute causes
- Maintain contact with customers in collections tool
- Process customer refunds, cash application offsets, and write-off requests
- Provide documentation of all collection activities in the AR system

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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