Job Title: Accounts Receivable SpecialistJob Description The Accounts Receivable Specialist – International maintains all Accounts Receivable team functions specific to the International and Export business to ensure adequate knowledge and timely processing of these mission-critical tasks. This role also supports the Domestic Accounts Receivable team with related tasks as time permits. Responsibilities + Monitor incoming requests and respond promptly to ensure great customer service. + Train and act as a mentor to less experienced team members. + Participate in the cash application process and process customer payments. + Coordinate order release and approval activity for orders on credit hold. + Assist with credit checks and hold release activity to ensure alignment with company goals. + Coordinate customer credit changes with the Credit Manager, including Salesforce cases. + Contact Accounts Receivable Supervisor regarding unclear payments on account and short pays. + Research and recommend initial credit lines. + Analyze and inform sales, district sales manager, and credit & collections manager of credit risks. + Partner with sales team and customer service representatives to resolve disputes. + Research credits and communicate to the customer once verified by the Accounts Receivable Supervisor. + Communicate bad debt write-off recommendations and approvals to management. + Maintain accurate records about the customer payment status. + Maintain accurate customer accounts and Customer Master data. + Maintain accurate Accounts Receivable and sales tax status. + Communicate with Sales & Accounts Receivable Supervisor on top outstanding accounts. + Ensure company objectives for DSO targets are met through customer account management. + Perform month-end tasks as needed. + Perform other duties as assigned including Accounts Receivable reporting. Essential Skills + Proficiency in Microsoft Excel and Word. + Knowledge of standard accounts receivable policies, processes, and practices. + Strong data entry and data retrieval skills. + Analytical skills to review and manage complex or diverse information. + Ability to multi-task in a fast-paced environment, working under tight deadlines and prioritize responsibilities. + Problem-solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment. + Customer service skills to manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; meet commitments. + Professionalism to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. + Quality-focused approach to demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality; detail-oriented. Additional Skills & Qualifications + Office skills through education, training, and experience, including, but not limited to PC. + Good communication skills, both verbal and written. Work Environment The work environment is a professional office setting that encourages collaboration and communication. You will be working with various software tools, including Microsoft Excel and Word. The role requires attention to detail and the ability to meet deadlines in a fast-paced environment. Dress code is business casual. Pay and Benefits The pay range for this position is $22.00 - $25.00 • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Akron,OH. Application Deadline This position will be accepting applications until Dec 25, 2024. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.