About Your Future with TruTeam

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

Provide administrative and collection support for AR Manager and assigned account portfolio.

Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment.

Contact customers for payment; demonstrate a high-level of judgement in collecting - balance the need to collect and secure with sales goals and relationships.

Negotiate and secure arrangements for payment with delinquent accounts within limits of authority.

Process payments including check, ACH and credit card transactions.  Assists customers with EIPP access and online payments.

Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain Lien/Bond rights, properly execute lien waivers and file Lien/Bond Claims as necessary.

Prepare and send statements, invoices and AIA billings (maintain High Radius/Oracle distribution records as required).  Manage and coordinate outgoing mailings to customers including invoices attaching any additional or relevant documents.

Support ARM efforts to monitor and improve collection.

Keep up to date customer collection notes in system of record.

Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries.

Escalate issues at appropriate times, know when to “raise the flag”.

Assist with month end close processes as required, ad hoc reporting as required.

Utilize business acumen and excellent judgment in making decisions.

Quickly respond to customer requests.

Any other duty, task, or responsibilities as assigned.

Your Skills

Excellent written and verbal communication skills.

Strong attention to detail, demonstrated integrity and professionalism.

Your Qualifications

Minimum of 18 years of age.

If operating a Company Vehicle, a valid driver’s license will be required.

1-3 years’ experience in credit and collections or billing, basic accounting and finance knowledge.

Previous experience in building materials distribution, construction or insulation a plus.

Lien and Bond experience preferred.

Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued).

Eligibility to obtain Notary when hired.

Education

High School diploma or GED required.

Travel Requirements

Occasional opportunity for local or national travel.

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Competitive Compensation

Medical, Dental and Vision

Strive Wellness Program

401(k) Matching

Paid Holiday and Paid Time Off (PTO) for all positions

AssuredExcellence®: minimal to no cost medical care and prescription drugs

Flexible Spending Accounts (FSA): Healthcare and Dependent care

Health Spending Account (HSA): with employer contribution

Life & Disability Insurance

Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Length of Service Award

Compensation Range

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.