Requisition ID: 55014
Position Type: FT Permanent
Workplace Arrangement: #LI-Hybrid
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
Work Location : 1Powerhouse, PJ (5mins walk from MRT Bandar Utama) Reporting Line : Accounts Receivable Manager
Key responsibilities
Manage and inspire a team of Collectors to ensure timely collection of outstanding debts from Kerry customers. Oversee and report on the Collections team’s KPIs, conducting daily audits to ensure targets are consistently achieved. Address complex cases escalated by the team and drive efficient resolutions. Perform the AR Book Close process and related accounting activities with precision. Run and present AR metrics to senior management on a daily, weekly, and monthly basis. Set clear targets, develop strategies, and implement action plans to achieve team objectives. Provide weekly updates on top overdue customers, highlighting trends and areas of concern by country. Ensure compliance with Credit Control policies, internal Standard Operating Procedures, and Standard Routines. Proactively interact with customers defaulting on payments, securing payment plans and detailed PTPs to recover outstanding debts. Provide timely escalations to the AR Manager for unresolved disputes or challenging collections cases. Regularly review overdue accounts to identify causes of non-payment and implement effective recovery strategies. Partner with Sales, Customer Service, Commercial Finance, and Key Account Managers to ensure smooth operations, including on-time order releases supported by on-demand reporting. Assess customer accounts to identify and mitigate risk factors associated with new and existing clients. Mentor, coach, and develop team members, fostering a culture of continuous improvement and learning. Train and onboard new team members effectively, ensuring they are equipped for success. Continuously evaluate and improve processes to drive efficiency and manage changes effectively. Build and maintain strong, results-driven relationships with internal and external stakeholders.
Qualifications and skills
Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field. Professional certifications (e.g., ACCA, CPA) are an advantage. Minimum 7 years experience in Accounts Receivable, Credit Control, or Collections, including at least 2 years in a leadership or supervisory role. Hands-on experience in AR Book Close processes and financial reporting. Familiarity with SAP is a valuable advantage.
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter: #LI-MA1
Posting Type: LI