Does the challenge and ownership that comes from leading and driving large initiatives across organizations for one of the largest online marketplaces excite you? What about disrupting the way an entire industry discovers and purchases products? Do you enjoy working in an entrepreneurial environment, solving complex business/technical problems and delivering innovative new solutions? Do you have a relentless focus on customers?

We are focused on building solutions to enable customers to research, discover and buy business, industrial and scientific products from a vast selection; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in either high frequency or in bulk quantities. Our customers have different needs than the traditional Amazon customer base.

The technically strong and passionate leader who joins us will be a key member of ACES We’re looking for someone who knows how last mile operations works and wants to challenge the status quo. The ideal candidate brings industry experience, a relentless focus and the innate desire to help business customers discover and shop for products in the world’s greatest online store. If you have superior judgment, strong problem-solving and communication skills, the ability to influence people by creating win-win solutions and the desire to influence and deliver Amazon's next generation technology you’ve found a new home.

Program Managers (PMs) at Amazon anticipate bottlenecks and balance business needs versus technical constraints to move projects forward quickly. They understand business and customer needs, define the product roadmap, take large complex business requirements and break them down into manageable projects, write functional specifications and then deliver them in a successful and timely manner. They thrive and succeed in an entrepreneurial environment and are not hindered by ambiguity or competing priorities.

Some of the key job functions are:
- Establishing and tracking program goals, business metrics, and indicators for success
- Defining and scoping projects by working closely with business customers to understand their needs and priorities along with internal and competitive information into clear, prioritized requirements
- Leading and coordination of design/implementation efforts between internal teams and external customers and/or partners
- Driving user story brainstorming, review, and clarification sessions with ops. engineering teams to deliver maximum customer value with available time constraints and resources
- Working with internal teams and customers to perform deep data driven analysis of businesses to surface actionable insights and product requirements
- Deep diving on key architectural components; discuss, debate and influence technical teams on system design
- Management and delivery of projects with the highest levels of performance, reliability, usability and customer delight
- Identification and prioritization of projects with an understanding of tradeoffs and impact